Senior User Experience Researcher - Hardware

Hudl; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Senior User Experience Researcher in Hardware, where you will lead research initiatives that shape the future of sports technology. This role offers the flexibility to work remotely while collaborating with cross-functional teams to drive product innovation. You'll leverage your expertise in qualitative and quantitative research to uncover deep user needs, ensuring intuitive product experiences. With a focus on work-life harmony and career growth, this is an opportunity to make a significant impact in a supportive and inclusive environment.

Benefits

Flexible vacation time

Company-wide holidays

Remote work options

Employee Assistance Program

Fitness partner Peerfit

Medical insurance

401(K) matching

Professional development resources

Qualifications

• Expertise in research methodologies across hardware and consumer electronics.
• Strong skills in qualitative and quantitative research approaches.

Responsibilities

• Connect research to outcomes by navigating sports technology complexities.
• Create best practices and inform product teams with actionable insights.

Skills

Qualitative Research

Quantitative Research

Usability Testing

Field Studies

Prototype Evaluations

Communication Skills

Strategic Thinking

Education

Degree in HCI

Degree in Cognitive Psychology

Job description

Senior User Experience Researcher - Hardware

Remote - US

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces .

We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.

Ready to join us?

Your Role

We're looking for an experienced Senior Design Researcher to serve as the research expert for our Hardware business unit, which focuses on defining the future of automated capture and wearable technology. You'll combine deep methodological expertise in both hardware and software testing with your leadership skills to elevate research practices across the organization.

In this role, you'll:

• Connect research to outcomes. You’ll navigate the complexity of sports technology from youth to pro levels, building strong relationships to access customers.
• Create best practices. As a nimble researcher, you'll right-size research objectives and use your expertise to inform and influence the company.
• Use the right research methodology for the right users. This role requires you to work closely with product teams to uncover deep user needs, conduct comprehensive research, and deliver actionable insights that drive intuitive product experiences.

Our priority is to hire someone for this role who lives near our office in Lincoln, NE, but we're also open to remote candidates who live in the following states: AL, FL, GA, IL, IN, IA, KS, KY, LA, MA, MI, MN, MO, NE, NH, NC, OH, OK, PA, SC, SD, TN, TX, VA, WI.

Must-Haves

• Research expertise. You’ve mastered research methodologies across hardware, consumer electronics and/or hard goods. You have strong qualitative and quantitative research skills across various approaches including focus groups, in-depth interviews, usability testing, field studies and prototype evaluations.
• Insight-driven direction. You excel at extracting critical contextual information about users, environments and tasks to drive intuitive experiences. You’re comfortable being accountable for how effective research insights address product obstacles and inform design decisions.
• Strong communication skills. You can present and defend research findings with clarity to various audiences through compelling storytelling and meaningful metrics. You don’t shy away from giving and receiving respectfully blunt feedback on research approaches and findings.
• A collaborative mindset. You work effectively with cross-functional teams in creating and implementing research plans, and can partner closely with Product Managers during product rollouts to gather real-world usage data and refine solutions accordingly.
• Strategic thinking. You can uncover deep user needs through first-hand investigation without relying on predefined requirements. You constantly refine research approaches through methodological experimentation and adaptation to project constraints.

Nice-to-Haves

• Advanced education. A degree in HCI, human factors, cognitive psychology or a related field would be a plus.
• Software experience. You've worked with software product teams before and understand the unique research capabilities required in digital product development.
• A mentor. You've guided other designers and enjoy helping them grow their skills.
• Sports industry knowledge. You understand the unique dynamics of sports technology from youth to professional levels.
• Global perspective. You've conducted research across different markets and understand how to incorporate cultural considerations in your approach.

Our Role

• Champion work-life harmony . We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy . We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth . We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed . We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health . We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medicalinsurance . We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

The base salary range for this role is displayed below—starting salaries will typically fall near the middle of this range.

We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices.

This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion.

Base Salary Range

$90,000 - $150,000 USD

Inclusion at Hudl

Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.

We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities . But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports .

We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.

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We'd like to know how well we're doing to ensure diversity, equity and inclusion in our recruitment processes. To help us reach this goal, we'd appreciate if you'd take our diversity questionnaire. Your voluntary choice to complete it will create a separate, confidential record of your name, where you learned about the role you applied for, and information about protected characteristics (UK: the Equity Act 2010).

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• Hudl and its affiliates act as data controllers in relation to the personal data Hudl collects in connection with its recruiting and hiring processes, as well as with data subprocessors engaged by Hudl to help manage those processes. Hudl’s headquarters and its sub processes are located in the USA. If you are located outside of the USA, your personal data will be transferred to the USA once you submit it through our careers site.
• Diversity information is defined by the DPA as “sensitive”. The information you give will be held on both manual and electronic systems by Hudl.