2025076 Senior User Experience Researcher

John Deere India Pvt. Ltd.; Moline (IL); Remote; USD 115,000 - 125,000; Full time

Job summary

Join an innovative company as a Senior User Experience Researcher, where you'll tackle significant challenges in user experience design. In this remote role, you'll perform in-depth user research, analyze complex data, and collaborate with UX designers to create impactful solutions. With a focus on user-centric design, you'll ensure that the end-user voice is integral to the product development process. This position offers a dynamic environment where your insights will shape the future of technology, all while enjoying a competitive salary and comprehensive benefits package.

Benefits

Flexible work arrangements

Highly competitive base pay

Performance bonuses

401K and Defined Contribution

Healthcare benefits

Adoption assistance

Employee Assistance Programs

Tuition assistance

Fitness subsidies

Employee Purchase Plan

Qualifications

• 2+ years in user research for Automation & Autonomy projects.
• Experience in usability testing and data analysis.
• Strong background in writing research reports.

Responsibilities

• Conduct end-user research to enhance user experience.
• Lead UX strategy and ensure user voice in product development.
• Mentor less experienced UX researchers.

Skills

User Experience Research

Usability Testing

Data Analysis

Customer Journey Mapping

Psychophysiological Metrics

Iterative Design Process

Remote Usability Testing

Collaboration with UX Designers

Education

Bachelor’s degree in Mechanical Engineering

Bachelor’s degree in Automotive Systems Engineering

Bachelor’s degree in Human Factors

Bachelor’s degree in Cognitive Psychology

Tools

Survey Tools

Data Analysis Packages

Eye-Tracking Software

Job description

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

Primary Location: United States (US) – IL - Moline

Function: Technology

Title: Senior User Experience Researcher - 2025076

Onsite/Remote: Remote Position

Your Responsibilities

As a Senior User Experience Researcher for John Deere in Moline, IL, you will:

• Performs end-user facing research to gain insights that will impact an intentional user experience with John Deere solutions and communicates insights for use in the design process;
• Stay abreast of new methods, technology, and trends that impact user experience research and design practices and determines applicability within John Deere;
• Ensure the end-user voice is represented throughout the product development process and that the user experience is consistent with the user experience strategy;
• Guide, define, and execute research of moderate to high complexity, covering an expanded set of user classes and personas, which may involve creating new personas;
• Lead and/or participate in the creation of the user experience (UX) strategy for a narrow set of related solutions;
• Generate insights and recommendations that influence the design of products that span multiple platforms, typically within a single division, involving complex and often concurrent user interactions;
• Work to share knowledge across workgroups; mentor and coach less experienced UX Researchers.
• 20% domestic travel required. This is a 100% remote position.

What Skills You Need

• 2 years of experience in performing discovery activities to develop deep customer understanding, reveal pain points for users, and define research questions when investigating user behaviors in Automation & Autonomy projects
• 2 years of experience in planning user research studies and selecting appropriate metrics through literature review, UX principles & best practices
• 3 years of experience in collecting user data across the customer journey using different research methods to include usability testing, contextual inquiry, card sorting, heuristic evaluations and task analysis
• 3 years of experience in analyzing complex user data and performing significance testing by using research software including survey tools and data analysis packages
• 3 years of experience in writing formal research reports and presenting results to leadership and stakeholders with observations & insights along with action items
• 2 years of experience in use of psychophysiological metrics including Eye-Tracking, in validating pre-production HMI design concepts
• 3 years of experience in working within an iterative, user-centric design process and be able to perform research activities like usability testing, triage from previous findings and provide design recommendations
• 2 years of experience in conducting remote usability testing and interviews on a virtual setup like Teams, Skype meetings
• 3 years of experience in partnering with UX Designers and Product Managers to bring research findings to life in the form of new or improved solutions

Education/Experience

• Bachelor’s degree in Mechanical Engineering, Automotive Systems Engineering, Human Factors, Cognitive Psychology, or a closely related field plus 3 years related experience.

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:

• Flexible work arrangements
• Highly competitive base pay and performance bonuses
• Savings & Retirement benefits (401K and Defined Contribution)
• Healthcare benefits with a generous company contribution in the Health Savings Account
• Adoption assistance
• Employee Assistance Programs
• Tuition assistance
• Fitness subsidies and on-site gyms at specific Deere locations
• Charitable contribution match
• Employee Purchase Plan & numerous discount programs for personal use

$115,000 - $125,000 per year + Benefits

Follow this link to learn more about our Total Rewards Packagehttps://bit.ly/3XCd8fL

Please apply on-line at www.JohnDeere.com/USJobs and search for Job Posting Number2025076

The terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control. Deere & Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants. Changes, which can be made at any time, are made by action of the company's board of directors, or to the extent authorized by resolution of its board of directors, or by the Deere & Company Compensation Committee. In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control.

ACA Section 1557 Nondiscrimination Notice

The John Deere Health Benefit Plans for Salaried Employees and The John Deere Benefit Plan for Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.