Senior UPS & Power Systems Technician - On-Call & Travel

M.C. Dean; Richmond (VA); On-site; USD 99,187,000 - 121,229,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

Paid time off

Tuition reimbursement

401k Retirement Plan

Military Reserve pay offset

Paid maternity leave

Job summary

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for mission-critical facilities and global enterprises.

The Critical Power Group maintains UPS systems, batteries, and related infrastructure, offering preventative maintenance, emergency service, and engineering support. The role requires daily travel, 24/7 availability on-call, and focus on safety, documentation, and customer interface.

Qualifications

• AA/BS degree in Electrical and/or Electronics from an accredited college or university, or equivalent training from field or military position.
• This position requires at least 5+ years of experience with various UPS systems, batteries, test equipment, and associated electrical apparatuses like switchgears, panels, breakers, disconnects, ATSs, and generators.
• Proficiency in reading and interpreting schematic diagrams.
• Strong working knowledge of NEC, maintenance practices, maintenance and supply procedures, and quality control procedures.
• Demonstrated ability to diagnose malfunctions and employ testing and inspection techniques.
• Use of laptop computer, various software packages and other electronic communication devices will be required.
• Requires strong written and oral communication skills.
• Future training and certification requirements: Various Manufacturer Maintenance Courses.
• Proficient in Microsoft Office products.

Responsibilities

• Daily travel with independent work structure
• Emergency call availability 24/7 unless on PTO or Off Call.
• Maintain safeguard company issued equipment, tools, and instruments
• Installation and repair of static switch and PDU systems
• Perform required preventative maintenance service to equipment under contract as scheduled.
• Customer contact and interface
• Communicate availability status to corporate office
• Communicate availability status to Team Lead or manager
• Protect company proprietary information, manuals, and records
• Use of electronic and electrical test equipment as necessary
• Coordinate and manage all on-site subcontractors hired by M.C. Dean as necessary
• Maintain company or personal vehicle in safe and operational condition; maintain insurance as required by company.
• Ensure that work is performed to M.C. Dean standards
• Complete all paperwork, including Field Service Reports, Time Sheets, and Expense Reports, and other job required reports timely and accurately
• Provide technical support to customers upon request
• Maintain Technical documentation for study and/or review
• Willing and able to attend product specific training as company deems necessary
• Cross train others as needed
• Inspect static swathsystems associated with power backup systems and their associated controls. Inspections include, but are not limited to Initial, In-process, Visual Condition, and Final Inspections, Maintenance Operational Checks, and Failure Analysis, and repairs.
• Certifies by signature to the customer that systems and components adhere to quality standards established by applicable codes, publications, checklists and specifications.
• Reviews and checks system drawings and specifications for accuracy and completeness. Determines maintenance requirements, inspection requirements, and compliance with technical standards. Resolves discrepancies between recorded and actual system components by research with owner/manufacturer or by physical inspection. Corrects and certifies changes entered for record.
• Provides technical assistance and expertise to owners and engineers. Performs inspections, technical assistance, maintenance assistance, and instruction of site personnel and engineers. Advises site personnel on proper maintenance practices, procedures, and techniques. Reviews and interprets existing technical publications applicable to inspection, modification, and maintenance of power electronics. Resolves technical problems encountered. Prepares reports of findings and makes recommendations on system improvements and implementing quality control programs.
• The physical demands are represented of those that must be met by an employee to successfully perform the essential functions of the job, including lifting and installing batteries. Company expects the employee to observe all safety standards.
• Maintains operational expertise with the following instruments:
• Digital Multi-meter
• Micro Ohm-meter
• Insulation Test Equipment
• Battery Test Equipment (Alber/Midtronics)
• Requires 7X24X365 availability when on call. May require overnight travel at company expense.
• Performs other duties as assigned.

Skills

Electrical/ Electronics

UPS maintenance

Schematic diagrams

NEC knowledge

Troubleshooting

Laptop/Software

Communication skills

MS Office

Education

AA/BS in Electrical/Electronics

Job description

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for mission-critical facilities and global enterprises.

The Critical Power Group maintains UPS systems, batteries, and related infrastructure, offering preventative maintenance, emergency service, and engineering support. The role requires daily travel, 24/7 availability on-call, and focus on safety, documentation, and customer interface.