Senior Universal Banker & Team Leader

Byline Bank; Oak Park (IL); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Medical coverage

401k

Paid time off

Discretionary bonuses

Job summary

Byline Bank is seeking a passionate Sr. Universal Banker to coordinate Teller and Universal Banker activities while driving customer service, sales, and operational excellence across branches.

You will respond to inquiries, process transactions, and support daily branch operations with a professional image and compliance mindset. The role includes periodic travel to other branch locations for staffing and coverage, with a focus on building relationships and cross-selling to meet production

Qualifications

• 3+ years of experience in a banking environment.
• 1+ years of experience as a Teller, Personal Banker or Universal Banker is a plus.
• Must be detail oriented with excellent organizational skills.
• Strong knowledge of Microsoft Office preferred.
• Working knowledge of banking regulatory requirements.
• Must be able to lift 30 pounds.

Responsibilities

• Assists staff with scheduling, assigning work, answering questions, and problem resolution.
• Identifies coaching opportunities for direct reports and training needs.
• Leads by example with excellent customer service and adherence to policies.
• Opens and services accounts and identifies cross-selling opportunities.
• Calls on potential or existing customers to develop new business and expand relationships.

Skills

Customer service

Sales & cross-selling

Team leadership

Regulatory knowledge

Banking operations

Education

High School Degree or GED

Job description

Byline Bank is seeking a passionate Sr. Universal Banker to coordinate Teller and Universal Banker activities while driving customer service, sales, and operational excellence across branches.

You will respond to inquiries, process transactions, and support daily branch operations with a professional image and compliance mindset. The role includes periodic travel to other branch locations for staffing and coverage, with a focus on building relationships and cross-selling to meet production