Senior Universal Banker

Starion Bank; Mandan (ND); On-site; USD 54,000 - 82,000; Full time

Benefits offered by this job

Competitive Salary

Comprehensive Benefits

Retirement Planning (401K)

Incentives

Work-Life Balance

Job summary

Starion Bank in Mandan, ND, seeks a Senior Universal Banker to lead a retail team and manage branch operations. You will cultivate consumer and business client relationships, open deposits, and handle loan requests with a focus on excellent service.

Ideal candidates have 3 years in customer service and retail banking, plus supervisory potential. We offer competitive pay, comprehensive benefits, and strong work-life balance.

Qualifications

• 3 years demonstrated customer service, sales, and retail banking experience required
• Supervisory and leadership skills preferred
• Demonstrated interpersonal skills, trustworthiness, credibility and diplomacy required

Responsibilities

• Lead a retail team while ensuring quality customer service and achieving metrics
• Manage and direct branch retail operations
• Develop long-term relationships with consumer and business clients while maintaining existing relationships
• Open personal and business deposit accounts and process loan requests
• Cross-sell bank products and services
• Process regular teller transactions efficiently and accurately

Skills

Customer service

Sales

Retail banking

Leadership

Communication

Education

Associate degree or trade school completion

Job description

Senior Universal Banker – Starion Bank

Join Our Team as a Senior Universal Banker at Starion Bank in Bismarck!

Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank!

Why Starion Bank?

As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally.

Position: Senior Universal Banker

Location: Mandan, ND

Key Responsibilities

• Lead a retail team while ensuring quality customer service, encouraging employee growth and development and achieving assigned metrics and goals
• Manage and direct branch retail operations
• Develop long-term customer relationships with consumer and business clients while maintaining existing customer relationships
• Open personal and business deposit accounts and process loan requests
• Troubleshoot and resolve the most complex customer and internal inquiries
• Cross-sell bank products and services
• Process regular teller transactions in an efficient, friendly and accurate manner

Qualifications

• 3 years demonstrated customer service, sales, and retail banking experience required
• Supervisory and leadership skills preferred
• 2-year college degree or completion of a specialized course of study at a business or trade school
• Demonstrated high level of flexible interpersonal skills, customer service, trustworthiness, credibility and diplomacy are required

What We Offer

• Competitive Salary: Your hard work deserves great pay!
• Comprehensive Benefits: Including health, life, dental, vision, and a health savings account.
• Retirement Planning: 401K and profit-sharing options.
• Incentives: Annual Incentive Compensation Program available for all benefit eligible employees
• Work-Life Balance: Paid vacation and holidays.

Recognized Excellence

Join a team recognized as the "Best of the Best" by Independent Bankers magazine and one of the "50 Best Places to Work" by Prairie Business magazine!

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.