Senior Unified Communications Engineer – VoIP Architect

VAE, Inc.; Sierra Vista (AZ); On-site; USD 100,000 - 160,000; Full time

Job summary

VAE, Inc. is seeking a Unified Communications (UC) Systems Engineer to serve as the enterprise SME for VoIP architectures and modernization initiatives in Army enterprise environments.

The role provides senior-level technical leadership, guidance on design standards, and oversight of complex deployments, migrations, and decommissioning efforts to ensure high-availability communications in mission-critical operations.

Qualifications

• Senior-level expertise in VoIP architecture and UC systems.

Responsibilities

• Lead the design and architecture of large-scale VoIP and Unified Communications solutions.
• Develop comprehensive system engineering plans, technical documentation, and modernization roadmaps.
• Provide authoritative guidance on enterprise voice design standards, scalability, resiliency, and performance optimization.
• Translate operational requirements into technical architectures and deployment strategies.
• Provide oversight and technical direction for system deployments, migrations, and decommissioning efforts.
• Ensure seamless integration of UC systems into enterprise network and virtualized environments.
• Lead technical planning for upgrades, expansions, and technology refresh initiatives.
• Oversee high-availability configurations and redundancy strategies for mission-critical voice systems.
• Serve as Tier 3/4 escalation point for complex VoIP and interoperability issues.
• Lead root cause analysis efforts and drive systemic corrective actions.
• Provide technical leadership for non-standard voice operations and specialized configurations.
• Guide implementation and validation of STIGs and security hardening measures for UC systems.
• Architect and troubleshoot Unified Communications Systems and equipment.
• Design and optimize dial plans, call routing, translations/transformations, and SIP dial peers.

Job description

VAE, Inc. is seeking a Unified Communications (UC) Systems Engineer to serve as the enterprise SME for VoIP architectures and modernization initiatives in Army enterprise environments.

The role provides senior-level technical leadership, guidance on design standards, and oversight of complex deployments, migrations, and decommissioning efforts to ensure high-availability communications in mission-critical operations.