Sr. Unified Communications Engineer

Quantum Strides LLC; Fairfax (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

A telecommunications company in Fairfax, Virginia, is seeking a Sr. Unified Communications Engineer. The role involves designing Unified Communications systems, managing telecom infrastructures, and providing engineering support for public safety agencies. Candidates should have at least five years of experience in a telecom environment and a strong understanding of VoIP and IT systems.

Qualifications

• At least five years of experience with IT systems and telecom technologies.
• Knowledge of VoIP systems including SIP and H.323 protocols.
• Experience in designing and supporting Unified Communications.

Responsibilities

• Translate business requirements into Unified Communications designs.
• Design cable/wiring infrastructure for projects.
• Provide oversight to IVR and Call Center support.
• Conduct engineering analyses for Unified Communications alternatives.
• Manage programs and present to officials.

Skills

IT systems knowledge

Telecom environment experience

VoIP systems knowledge

Network infrastructure design

Cabling infrastructure design

Job description

About the job Sr. Unified Communications Engineer

Job Location: Fairfax, Virginia, United States (Onsite/Offsite)

At least five (5) years of experience with IT systems and technology in a telecom environment which includes both Legacy switching and the Unified Communications technologies.

Knowledge and experience with configuration and maintenance of: gateways, routers, switches, firewall, DNS, DHCP, network servers platforms, TDM, Dialogic, VoIP systems (SIP, H.323 protocols, dial peers, and VoIP carrier trunking).

Sample Duties:

• Provides support in the translation of business requirements into Unified Communications (e.g., LAN, CAN, WAN, voice and video) requirements, designs and orders.
• Designs supporting cable/wiring infrastructure for construction projects that includes voice, data, video and wireless.
• Provide oversight to IVR, and Contact/Call Center support.
• Provide in‐depth engineering analysis of Unified Communications alternatives for government public safety agencies in support of strategic modernization efforts and Unified Communications enhancement design for medium and large scale telecommunication infrastructures to include 9-1-1.
• Develop recommendations and supporting metrics.
• Provide overall program management services including making presentations to national, state and local officials.