Senior Underwriting Assistant — Hybrid, Nonprofit Focus

AmTrust Financial Services Inc.; Chicago (IL); Hybrid; USD 60,000 - 75,000; Full time

Job summary

AmTrust Financial Services is seeking a Senior Underwriting Assistant to support its nonprofit underwriting team. The role assists with renewal prep, policy transactions, broker service requests, and account management to drive portfolio growth and profitability.

The ideal candidate is organized, customer-focused, and eager to learn while taking on increasing responsibility. The position is hybrid, with four days in the office and one day remote; preferred locations include Chicago, IL, with

Qualifications

• 2+ years of commercial lines insurance experience, preferably supporting underwriting operations.
• Experience with renewal submissions, endorsements, and policy transactions.
• Strong written and verbal communication with a focus on customer service.

Responsibilities

• Support renewal process by preparing renewal submissions and coordinating account activity.
• Process endorsements, policy changes, cancellations, and other transactions for underwriting.
• Respond to inquiries from brokers regarding renewals, documents, billing, and servicing needs.
• Fulfill broker requests for loss runs, policy documents, endorsements, invoices, and related info.
• Monitor renewal pipelines and follow up on inspections, loss control recommendations, and requests.
• Complete requotes, manual rating, and other underwriting support activities within guidelines.
• Maintain accurate underwriting documentation and ensure policy procedures compliance.
• Support team goals for retention, profitable growth, and excellent agency service.

Skills

Commercial lines experience

Underwriting support

Broker service

Organizational skills

Communication skills

Job description

AmTrust Financial Services is seeking a Senior Underwriting Assistant to support its nonprofit underwriting team. The role assists with renewal prep, policy transactions, broker service requests, and account management to drive portfolio growth and profitability.

The ideal candidate is organized, customer-focused, and eager to learn while taking on increasing responsibility. The position is hybrid, with four days in the office and one day remote; preferred locations include Chicago, IL, with