Senior Travel Consultant

BCD Travel; United States; Remote; USD 48,000 - 53,000; Full time

Job summary

An established industry player in travel management is seeking a Senior Travel Consultant to enhance client experiences. This role involves communicating with clients, managing travel reservations, and providing expert advice on travel policies and regulations. The company prides itself on flexibility and a supportive work environment, offering generous vacation days and opportunities for professional growth. If you are passionate about customer service and the travel industry, this is the perfect chance to join a dynamic team that values diversity and work-life balance.

Benefits

Flexible working hours

Work-from-home opportunities

Generous vacation days

Mental, physical, and financial wellbeing tools

Travel industry perks and discounts

Inclusive work environment

Qualifications

• Strong understanding of travel policies and procedures.
• Advanced skills in GDS Sabre are essential.

Responsibilities

• Search and confirm travel reservations for clients.
• Provide consultation on client travel policies and regulations.
• Maintain knowledge of the travel industry and suggest improvements.

Skills

Customer Service

Communication Skills

Knowledge of Travel Industry

GDS Sabre

Job description

Senior Travel Consultant

Date: Jan 22, 2025

Location: US, Virtual, NOAM

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

Senior Travel Agent (Remote)

Full time, United States

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Senior Travel Agent, you will:

1. Search and confirm travel reservations for the customer.
2. Strong understanding of a client travel policy and can consistently provide consultation to the customer.
3. Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
4. Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
5. Seek opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement.
6. Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.

About you:

1. Working knowledge of the travel industry, policies, procedures, and processes.
2. Advanced skills in GDS Sabre.
3. Strong verbal and written communication skills in English.

About us:
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business, and ourselves. Learn more about BCD Travel.

Working at BCD means connecting, collaborating, and celebrating. You’ll be part of a virtual, dynamic, and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered:

• Flexible working hours and work-from-home or remote opportunities.
• Opportunities to grow your skillset and career.
• Generous vacation days so you can rest and recharge.
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
• Travel industry professional perks and discounts.
• An inclusive work environment where diversity is celebrated.

At BCD Travel, we value you; our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Senior Travel Agent is between $48,000 and $53,000. The actual pay depends on your skills, qualifications, experience, and geographical location.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].