Senior Transportation Programs Manager

IHA; Pensacola (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

1st Day medical coverage

Dental

Vision

Paid time off

403B

Educational assistance

Daily pay

Employee referral incentives

Job summary

Trinity Health PACE is seeking a Transportation Program Manager to oversee our participant transport, meals delivery, and DME coordination. You will lead the transportation team, manage scheduling software, and ensure safe, reliable service within the center’s geographic region.

The role requires strong communication, supervisory experience in transportation, and a commitment to high-quality elder care. Travel up to 10% may be required; comprehensive benefits are offered.

Qualifications

• High School diploma required; College degree preferred.
• 1 year experience working with frail or elderly population.
• 2 years administrative/supervisory experience in a transportation setting.
• 5 years of experience in the transportation industry. A combination of education and experience may be acceptable.
• Valid driver's license in good standing required.
• Superior written and verbal communication skills.
• Proficiency with MS Office.
• Must manage conflict well, have high decision-making quality and flexibility to adapt to ongoing change.
• Ability and skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization in line with our mission, vision, and philosophy.
• Position may require 10% travel within the Centers geographic region.
• Position Highlights and Benefits: Comprehensive benefits including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance.
• Access to daily pay and employee referral incentives.
• Supportive environment with a patient-centered focus.
• Opportunities for professional development.

Responsibilities

• Serve on the interdisciplinary team (IDT), attending morning updates and reporting changes in participants’ baseline status to appropriate staff on a daily basis.
• Supervise transportation staff, oversee hiring, training, and daily operations.
• Ensure responsibility for running and maintaining transportation scheduling software program
• Ensure effective daily communications between the Center, transportation drivers, dispatch and transportation coordinator.
• Ensure the daily work schedules are communicated to colleagues.
• Ensure coordinating and scheduling daily delivery of home delivered meals, Durable Medical Equipment (DME), supplies and miscellaneous items requested.
• Oversee the vehicle maintenance program, repairs and assist with research for purchase of new vehicles.
• Responsible for ensuring participant satisfaction as it relates to transportation.
• Collaborate on budgeting and ensure compliance with federal and state regulations.
• Manage third party contracts for services, maintain comprehensive vendor list and ensure contracted staffing levels are appropriate.

Skills

Interpersonal skills

Problem solving

Conflict management

Customer service

Organizational skills

Communication skills

Adaptability

Planning & organizing

Education

High School diploma

College degree

Tools

MS Office

Job description

Trinity Health PACE is seeking a Transportation Program Manager to oversee our participant transport, meals delivery, and DME coordination. You will lead the transportation team, manage scheduling software, and ensure safe, reliable service within the center’s geographic region.

The role requires strong communication, supervisory experience in transportation, and a commitment to high-quality elder care. Travel up to 10% may be required; comprehensive benefits are offered.