Senior Transformation Program Manager - Hybrid, SF

iSoftStone; San Francisco (CA); Hybrid; USD 120,000 - 140,000; Full time

Job summary

iSoftStone, Inc. is seeking a Senior Program/Project Manager to drive end-to-end operational and transformation programs in the San Francisco Bay Area.

The role requires leading cross-functional teams, building project plans, and managing risks, with a focus on improving scalability and business processes. The ideal candidate brings seven+ years of PM experience, proficiency in Agile, hybrid, and waterfall methodologies, and strong stakeholder management.

Qualifications

• Seven+ years of project management experience.
• Experience leading operational, transformation, or process-improvement initiatives.
• Experience in retail, eCommerce, B2B, or B2C environments.
• Strong knowledge of Agile, hybrid, and waterfall methodologies.

Responsibilities

• Lead end-to-end delivery of operational and transformation programs.
• Develop project plans, milestones, deliverables, timelines, and resource requirements.
• Manage project intake, prioritization, sequencing, dependencies, risks, and issues.
• Track progress and provide concise status reporting to executives and stakeholders.
• Lead cross-functional teams.
• Facilitate working sessions, decision forums, and executive readouts.
• Assess current-state processes and identify gaps, inefficiencies, and root causes.
• Design and document future-state processes and operating models.
• Lead process redesign and workflow optimization.
• Support new system implementations and system upgrades.
• Drive organizational change, adoption, training, communications, and enablement.
• Measure post-implementation effectiveness and identify continuous-improvement opportunities.

Skills

Cross-functional leadership

Stakeholder management

Communication

Project leadership

Strategic thinking

Agile/waterfall

Tools

JIRA

Confluence

Smartsheet

Excel

PowerPoint

Visio

Lucidchart

Dashboard development

Job description

iSoftStone, Inc. is seeking a Senior Program/Project Manager to drive end-to-end operational and transformation programs in the San Francisco Bay Area.

The role requires leading cross-functional teams, building project plans, and managing risks, with a focus on improving scalability and business processes. The ideal candidate brings seven+ years of PM experience, proficiency in Agile, hybrid, and waterfall methodologies, and strong stakeholder management.