Senior Training Systems Field Engineer

OT Training Solutions LLC; Town of Florida (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

OT Training Solutions LLC in the United States is seeking a Senior Field Service Representative to install, operate, maintain, troubleshoot, and support TADSS across classroom, lab, training-area, and field environments at customer locations.

The role combines electronics and computer-system troubleshooting with strong documentation, customer service, and instructional abilities, and may involve mentoring junior technicians.

Qualifications

• Five or more years of experience maintaining or supporting electronic, computer-based, simulation, training, or similarly complex technical systems.
• Demonstrated ability to troubleshoot electronic, electrical, computer, network, and peripheral-equipment faults.
• Ability to interpret schematics, wiring diagrams, maintenance manuals, and technical drawings.
• Working knowledge of computer hardware, operating systems, networking fundamentals, and system interfaces.
• Ability to work independently in field environments and collaboratively as part of a multidisciplinary team.

Responsibilities

• Install, configure, inspect, operate, maintain, and repair simulation and training systems.
• Support TADSS equipment such as EST, COFT, MILES, and other training systems.
• Perform preventive maintenance checks and services, readiness inspections, operability testing, fault isolation, and corrective maintenance.
• Diagnose and repair faults involving electronic assemblies, computers, networks, displays, sensors, communications equipment, interfaces, cabling, and peripheral devices.
• Provide technical instruction through classroom presentations, demonstrations, practical exercises, and hands-on coaching.

Skills

Field service experience

Troubleshooting electronics

Customer service

Networking fundamentals

MS Office

Education

High school diploma or GED

Tools

Digital multimeters

Oscilloscopes

Cable testers

Job description

OT Training Solutions LLC in the United States is seeking a Senior Field Service Representative to install, operate, maintain, troubleshoot, and support TADSS across classroom, lab, training-area, and field environments at customer locations.

The role combines electronics and computer-system troubleshooting with strong documentation, customer service, and instructional abilities, and may involve mentoring junior technicians.