Senior Trainer - Fragrance

LVMH; Elkhorn (WI); On-site; USD 70,000 - 110,000; Full time

Job summary

Guerlain, part of LVMH, seeks a seasoned fragrance training professional to lead in-person and online programs, develop content, and coach field teams. You will collaborate with HQ and cross-functional teams to ensure world-class training delivery that supports product launches and luxury brand events.

The role emphasizes live streaming, content localization for the China market, and driving engagement through innovative training methodologies.

Qualifications

• Experience training staff for prestige cosmetic/fragrance brands.
• Fluent Chinese and English, strong written and spoken skills.
• Ability to develop training materials independently.
• Strong project management with clear objectives and milestones.
• Excellent communication and presentation abilities.
• Must be able to perform live streaming and online training.

Responsibilities

• Independently deliver fragrance training programs and ensure follow-up, implementation, and reporting.
• Demonstrate cross-category training capability and support skincare, makeup, and fragrance training projects when required.
• Support training and presentation activities for key brand events, product launches, client events, and live-streaming projects.
• Continuously enhance learning experiences by leveraging diverse training methodologies to improve engagement and effectiveness.
• Independently develop, update, and maintain fragrance training materials and coaching tools.
• Localize global training content to meet market needs and update content on digital platforms.
• Monitor industry trends and consumer insights to drive innovation in training content.
• Collaborate with HQ training teams and cross-functional stakeholders to ensure alignment.
• Deliver TTT programs to field training teams, strengthening fragrance expertise.
• Coach and support the Fragrance Experts community to elevate knowledge and service standards.
• Establish training effectiveness tracking mechanisms and analyze KPIs with field teams.
• Optimize training strategies based on performance insights and data analysis.

Skills

Professional appearance

5+ years luxury fragrance trainer

Bilingual Chinese/English

Training material development

Project management

Communication & presentation

Luxury & refinement sense

Live streaming & online training

Job description

• Enhance BCs especially fragrance expert’s expertise.
• Work closely with all departments and seek opportunities to improve net sales of the fragrance category.
• Deliver in -classroom training and TTT to trainers and provide proactive support, coaching, follow up and feedback for excellent field execution.

MAIN TASKS

40% – Training Delivery & Training Program Execution

• Independently deliver fragrance training programs and ensure effective follow-up, implementation, and reporting.
• Demonstrate cross-category training capability and support skincare, makeup, and fragrance training projects when required.
• Support training and presentation activities for key brand events, product launches, client events, and live-streaming projects.
• Continuously enhance learning experiences by leveraging diverse training methodologies to improve engagement and effectiveness.

30% – Training Content Development

• Independently develop, update, and maintain fragrance training materials and coaching tools to support field execution.
• Adapt and localize global training content to meet China market needs and regularly update fragrance learning content on digital learning platforms.
• Monitor industry trends, competitive activities, and consumer insights to drive innovation in training content and fragrance service development.
• Collaborate closely with HQ training teams and cross-functional stakeholders to ensure alignment.

15% – Trainer Coaching & Capability Building

• Deliver TTT programs to field training teams, strengthening fragrance expertise and facilitation skills.
• Coach and support the Fragrance Experts community to continuously elevate professional knowledge and service standards.

15% – Training Effectiveness & Data Analysis

• Establish and maintain training effectiveness tracking mechanisms with a business-oriented mindset.
• Analyze key business and training KPIs regularly and identify performance gaps and opportunities together with field teams.
• Continuously optimize training strategies and content based on performance insights and data analysis.

QUALIFICATIONS & SKILLS

• Pleasant appearance which can reflect elegant Guerlain image.
• Over 5 y ears working experience with prestige cosmetic or fragrance brands as a trainer is a must.
• Fluent verbal and written communication skills in both Chinese and English.
• Be able to develop training material independently.
• Good project management skill including defining clear project objectives & measurements/ projects plan, and track project progress to ensure on time delivery with good quality.
• Good communication and presentation skills
• A feel for luxury & refinement; sense of detail and service
• Able to do live streaming and on-line training is a must.

It all began with Pierre-François-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House’s founder settledup his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House’s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eugénie, Pierre-François-Pascal created his Eau de Cologne Impériale, which he gave to the young bride as a wedding present.
Since then, five successive generations of Guerlain perfumers have held the House’s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
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