Senior Trading Services & Operations Lead

Mary Dickson; Newark (DE); On-site; USD 120,000 - 150,000; Full time

Job summary

JPMorganChase is seeking a Trading Services Operations Manager to provide back-office support across trading operations and portfolio management. The role focuses on SME product knowledge, external/internal stakeholder servicing, daily process support and risk-controlled operations in a dynamic, fast-paced environment.

Key duties include ensuring accurate trade processing, applying automation and data analysis to improve efficiency, and driving continuous improvement.

Qualifications

• Ability to learn and utilize automation technologies in optimizing trading operations.

Responsibilities

• Support and process trade orders, ensuring accuracy and regulatory compliance.
• Monitor asset and cash levels and address discrepancies.
• Apply automation and data analysis to enhance trading operations and resilience.
• Contribute to continuous improvement of the trading platform and processes.
• Foster relationships with internal stakeholders and manage communications.
• Perform investigations to solve problems and achieve stakeholder results.
• Authorize daily control tasks and approve transactions per policy and risk controls.
• Provide coaching and development to staff through regular feedback.

Skills

Automation technologies

Data analysis

Communication

MS Office

Teamwork

Independent work

Prioritization

Investigations

Tools

Excel

Outlook

Word

PowerPoint

Job description

JPMorganChase is seeking a Trading Services Operations Manager to provide back-office support across trading operations and portfolio management. The role focuses on SME product knowledge, external/internal stakeholder servicing, daily process support and risk-controlled operations in a dynamic, fast-paced environment.

Key duties include ensuring accurate trade processing, applying automation and data analysis to improve efficiency, and driving continuous improvement.