Trading Services Operations Manager

JPMorgan Chase & Co.; Newark (DE); On-site; USD 85,000 - 120,000; Full time

Job summary

JPMorganChase is seeking a Trading Services Operations Manager to support back-office trade processes, monitor market products, and drive automation initiatives. You will interact with internal and external stakeholders to ensure accuracy, compliance, and timely execution in a fast-paced environment.

The role emphasizes continuous improvement, process optimization, and hands-on coaching of staff to raise performance and engagement across the trading services team.

Qualifications

• Ability to learn and utilize automation technologies and their application in optimizing trading operations.
• Understanding of data analysis techniques, with the ability to interpret data and inform decision-making.
• Communication skill in order to keep internal stakeholder relationships.
• Proficiency in using standard office software applications to create and deliver presentations to various levels within the organization.
• Knowledge of Microsoft Office including Excel, Outlook, Word, and Powerpoint
• Thrive in a team oriented environment but can also work independently
• Ability to operate effectively in a dynamic, detail-oriented environment and prioritize appropriately
• Ability to articulate complex scenarios, investigations, and results
• Commitment to providing high standards of quality client service
• Ability to manage relationships, both internal and external

Responsibilities

• Support and process trade orders, ensuring accuracy and compliance with established procedures and regulatory requirements.
• Learn and utilize knowledge of market products to monitor asset and cash levels, identifying and addressing discrepancies.
• Learn and apply automation technologies and data analysis techniques to optimize trading operations, enhancing efficiency and resilience.
• Contribute to the continuous improvement of our trading platform, identifying opportunities for process improvement and proposing innovative solutions.
• Foster productive relationships with internal stakeholders, effectively managing communications and aligning operations with the firm's strategic objectives.
• Perform investigative work to problem solve utilizing resources to achieve results for stakeholders
• Perform daily authorization of control tasks and approve transactions in accordance with established policies, procedures, and risk controls.
• Provide ongoing coaching and development to staff through regular 1:1s, targeted feedback, and individualized growth plans, improving performance, capability, and engagement.

Skills

Automation technologies

Data analysis techniques

Communication

Microsoft Office

Excel

Team collaboration

Independent work

Prioritization

Tools

Alteryx

Visual Basic

Generative AI

UI Path

Tableau

Job description

JPMorganChase is seeking a Trading Services Operations Manager to support back-office trade processes, monitor market products, and drive automation initiatives. You will interact with internal and external stakeholders to ensure accuracy, compliance, and timely execution in a fast-paced environment.

The role emphasizes continuous improvement, process optimization, and hands-on coaching of staff to raise performance and engagement across the trading services team.