Senior TPM Leader, Scaled Tech Programs

Staples Advantage Canada; Framingham (MA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Inclusive culture with associate-led B

22 days PTO + holidays

401(k) company match

Job summary

Staples Digital Solutions is seeking a Senior Manager Technical Program Management to lead a team delivering strategic technology programs. You will oversee planning through implementation, stabilization, and measurement, ensuring milestones, risks, decisions, and stakeholder communications are managed with discipline.

You will coordinate with Product, Engineering, Architecture, Security, Infrastructure, QA, DevSecOps, Operations, and vendors, driving aligned execution and measurable business

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, Information Systems, Computer Science, Engineering, or related field or equivalent work experience.
• 8+ years of experience in technical program management, product program management, technology delivery, platform delivery, or engineering program leadership.
• 3+ years leading teams, programs, or cross-functional technical initiatives with measurable outcomes.
• Experience managing complex program plans, roadmaps, milestones, dependencies, risks, issues, decisions, scope, and stakeholder communications.
• Experience collaborating across Product, Engineering, Architecture, Security, Infrastructure, QA, Operations, Finance, Procurement, vendors, and business teams.
• Experience establishing or managing program KPIs, delivery dashboards, executive status materials, milestone tracking, and governance routines.
• Experience working in Agile delivery environments.
• Experience using program or delivery tools such as Jira, Confluence, Azure DevOps, Planview, Power BI, or similar platforms.

Responsibilities

• Lead, coach, and develop Technical Program Managers and Technical Project Managers supporting assigned Staples Digital Solutions programs.
• Oversee program execution across planning, implementation, stabilization, measurement, and operational handoff.
• Review integrated program plans, roadmaps, milestones, dependencies, resource assumptions, risks, issues, and decisions to keep delivery on track.
• Coordinate cross-functional delivery across Product, Engineering, Architecture, Security, Infrastructure, QA, DevSecOps, Operations, vendors, and business partners.
• Facilitate program planning sessions, working meetings, risk reviews, governance routines, and executive status updates.
• Partner with product and engineering leaders to identify capacity, quality, feasibility, timeline, and dependency concerns and support timely resolution.
• Build and maintain program health measures, dashboards, milestone tracking, executive reporting, and escalation materials.
• Analyze delivery metrics, risks, stakeholder feedback, and program performance to recommend corrective actions and improve predictability.
• Coordinate vendor-dependent workstreams, commitments, milestones, issue resolution, and escalation materials in partnership with Procurement, Finance, Vendor Management, Legal, Product, and Engineering.
• Promote consistent use of program templates, tools, checklists, operating practices, and governance routines to strengthen program management maturity.

Skills

Leadership

Program management

Stakeholder management

Agile delivery

Executive communication

Risk management

Cross-functional collaboration

Education

Bachelor's degree in Business/CS/Engineering

Master's degree

PM certification

Tools

Jira

Confluence

Azure DevOps

Planview

Power BI

Job description

Staples Digital Solutions is seeking a Senior Manager Technical Program Management to lead a team delivering strategic technology programs. You will oversee planning through implementation, stabilization, and measurement, ensuring milestones, risks, decisions, and stakeholder communications are managed with discipline.

You will coordinate with Product, Engineering, Architecture, Security, Infrastructure, QA, DevSecOps, Operations, and vendors, driving aligned execution and measurable business