Senior TPM: Identity & Subscription Growth

Amazon; Culver City (CA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Music is seeking a Senior Technical Program Manager to lead high‑visibility identity and subscription initiatives across multiple teams, coordinating engineering, product, legal and business stakeholders to deliver scalable solutions for customer identity, billing, renewal and monetization.

You will navigate ambiguity, align diverse leaders, and drive programs from strategy to launch, with a focus on compliance and growth in the music streaming business.

Qualifications

• 5+ years of technical product or program management experience.
• 3+ years of software development experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• Experience building and evaluating system‑level technical design.
• Experience developing and executing/delivering product and technical roadmaps.
• Experience communicating effectively with senior leadership.

Responsibilities

• Lead cross‑org programs across the full breadth of identity and subscription, from customer identity and account architecture to subscription growth, billing, retention, and monetization, owning delivery from strategy through launch.
• Drive high‑visibility initiatives with regular exposure to senior leadership; author and present program strategy, status, and risk and mitigation narratives to executives.
• Define and manage program roadmaps, translating business goals into clear technical milestones, dependencies, and delivery plans.
• Align product, marketing, and business organizations on shared outcomes and customer experience, ensuring identity and subscription experiences work end‑to‑end across the funnel.
• Coordinate across organizational boundaries, aligning engineering, product, marketing, legal, and business stakeholders who report through different leadership chains.
• Identify and unblock risks proactively, anticipating dependencies, escalating decisively, and keeping programs on track against their timelines.
• Establish mechanisms (operating cadences, status and risk tracking, decision and escalation frameworks) that scale across teams and make delivery predictable and transparent.
• Lead compliance and regulatory initiatives, translating requirements into technical milestones and partnering with Legal and Privacy.
• Partner with engineering leaders on technical trade‑offs, architecture, and feasibility for identity, subscription, and billing systems.

Skills

Technical program management

Software development

Cross-functional leadership

System design

Roadmap execution

Executive communication

Regulatory/compliance awareness

Job description

Amazon Music is seeking a Senior Technical Program Manager to lead high‑visibility identity and subscription initiatives across multiple teams, coordinating engineering, product, legal and business stakeholders to deliver scalable solutions for customer identity, billing, renewal and monetization.

You will navigate ambiguity, align diverse leaders, and drive programs from strategy to launch, with a focus on compliance and growth in the music streaming business.