Senior Technical Program Manager, Music Growth & Retention

Amazon Music; San Francisco (CA); On-site; USD 171,000 - 231,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon Music is hiring a Senior Technical Program Manager to lead customer retention across Free, Prime and Unlimited tiers, including podcasts and audiobooks. You will coordinate cross-organizational programs, design scalable technical solutions, and drive end-to-end execution to elevate the customer experience across mobile, web, and voice interfaces.

Join a team focused on improving retention and growth by delivering high-impact product improvements and coordinating with internal and external

Qualifications

• 5+ years of technical product or program management experience.
• 3+ years of software development experience.
• 5+ years of technical program management working with software engineering teams.

Responsibilities

• Lead customer retention across Amazon Music tiers and content types.
• Drive large-scale, high-impact product improvements for customer base.
• Influence cross-functional stakeholders and design technical solutions.
• Oversee end-to-end execution of customer-facing projects across tiers.

Skills

Technical product management

Software development

Cross-functional collaboration

Roadmaps

System design

Job description

Amazon Music is hiring a Senior Technical Program Manager to lead customer retention across Free, Prime and Unlimited tiers, including podcasts and audiobooks. You will coordinate cross-organizational programs, design scalable technical solutions, and drive end-to-end execution to elevate the customer experience across mobile, web, and voice interfaces.

Join a team focused on improving retention and growth by delivering high-impact product improvements and coordinating with internal and external