Senior TPM: B2B Service Delivery for Global Ops

Amazon Inc.; Arlington (VA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Leo in Arlington, VA, seeks a Senior Technical Program Manager to scale SD operations across North America, EMEA, and APJ. You will own the operating cadence, drive scalable processes, and mentor CDEs and TPMs to deliver integrated deployments.

The role emphasizes governance, data quality, and cross-functional coordination with Product, CD, and global teams to ensure successful paid engagements and smooth customer transitions.

Qualifications

• Bachelor's degree in engineering, computer science or equivalent
• 5+ years of technical product or program management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 3+ years of integration, testing and automation experience
• Experience leading highly technical programs involving infrastructure, complex systems, systems engineering

Responsibilities

• Own the SD team’s operating cadence: internal and external reporting, assignment governance, weekly/monthly business reviews, and escalation tracking
• Design and run mechanisms that give SD leadership and team members real-time visibility into program health, status, and team resource allocation
• Track commitments and deliverables across the SD team and cross-functional partners; surface blockers proactively, manage risks and drive resolution
• Architect reporting solutions that account for complex business targets and workflow automation
• Design and produce leadership-ready artifacts: weekly business review decks, portfolio summaries, coverage maps, dashboards and regional breakdowns

Skills

Technical program management

Cross-functional coordination

Release scheduling

Systems integration

Automation experience

Education

Bachelor's degree in engineering, computer science or equivalent

Tools

AWS

Job description

Amazon Leo in Arlington, VA, seeks a Senior Technical Program Manager to scale SD operations across North America, EMEA, and APJ. You will own the operating cadence, drive scalable processes, and mentor CDEs and TPMs to deliver integrated deployments.

The role emphasizes governance, data quality, and cross-functional coordination with Product, CD, and global teams to ensure successful paid engagements and smooth customer transitions.