Senior Toyota Service Advisor - Build Trust & Drive Results

Toyota of Olympia; Tumwater (WA); On-site; USD 50,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision, life insurance

401(k)

Paid vacation and holidays

Employee vehicle purchase program

Job summary

Toyota of Olympia is seeking an Experienced Toyota Service Advisor to join their team in Tumwater, WA. This role is critical for providing exceptional service and maintaining customer satisfaction in a high-volume environment.

The ideal candidate thrives under pressure, communicates effectively, and builds trust with customers. They should have Toyota dealership experience, strong organizational skills, and take pride in their work.

A comprehensive benefits package and opportunities for long-term growth are also offered.

Qualifications

• Proven track record of strong customer satisfaction and sales performance.
• Toyota dealership experience strongly preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet customers and create a welcoming service experience.
• Document repair needs and provide accurate recommendations.
• Maintain strong CSI performance and customer retention.
• Review completed repairs and invoices with customers.

Skills

Customer satisfaction and sales performance

Communication and interpersonal skills

Organization and time-management

Automotive maintenance and repair processes

Job description

Toyota of Olympia is seeking an Experienced Toyota Service Advisor to join their team in Tumwater, WA. This role is critical for providing exceptional service and maintaining customer satisfaction in a high-volume environment.

The ideal candidate thrives under pressure, communicates effectively, and builds trust with customers. They should have Toyota dealership experience, strong organizational skills, and take pride in their work.

A comprehensive benefits package and opportunities for long-term growth are also offered.