Senior Tier-3 UC Engineer – Onsite Ft. Bragg

SMX; Honolulu (HI); On-site; USD 100,000 - 140,000; Full time

Job summary

SMX is seeking a Tier 3 Unified Communications Engineer to provide Tier 3 engineering, administration, sustainment, and troubleshooting for Unified Communications, VTC, and conference room capabilities supporting classified and unclassified environments. The successful candidate will ensure secure, reliable collaboration services for Government mission operations.

This is a full-time onsite position at Ft. Bragg, NC.

Qualifications

• 12–15 years of relevant experience.
• Security+ (IAT Level II) or equivalent.
• Active TS/SCI clearance.
• Experience with Cisco/Tandberg codecs, networking, and Microsoft Office.

Responsibilities

• Engineer, configure, operate, and maintain Cisco/Tandberg VTC and Unified Communications systems.
• Provide Tier 3 troubleshooting, fault isolation, and root-cause analysis.
• Schedule and support executive-level VTC sessions and conference services.
• Develop SOPs, conduct site surveys, and recommend technical improvements.
• Perform asset accountability, lifecycle management, and system security functions.
• Support multi-classification VTC environments and bridge operations.
• Train end users and IT staff on supported capabilities.

Skills

VTC operations

Unified Communications

Troubleshooting

Education

Security+ (IAT Level II)

Active TS/SCI clearance

Tools

Cisco/Tandberg codecs

Networking

Microsoft Office

Job description

SMX is seeking a Tier 3 Unified Communications Engineer to provide Tier 3 engineering, administration, sustainment, and troubleshooting for Unified Communications, VTC, and conference room capabilities supporting classified and unclassified environments. The successful candidate will ensure secure, reliable collaboration services for Government mission operations.

This is a full-time onsite position at Ft. Bragg, NC.