Senior Teller: Elevated Customer Experience

U.S. Bank

Norfolk (NE)

On-site

USD 28,000 - 30,000

Full time

11 days ago
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Benefits offered by this job

Healthcare
Pension plan
Paid vacation
Disability insurance

Job summary

U.S. Bank is seeking a customer-focused professional to support the unified customer experience across Consumer Banking and Branch Delivery locations. You will handle routine transactions, identify customer needs, and recommend appropriate U.S. Bancorp products while adhering to policies and mitigating risk.

The role emphasizes service, sales, and compliance in Metro, Community, and In-Store On-Site environments, with a comprehensive benefits package and equal opportunity employer statement.

Qualifications

  • Strong interpersonal and communication skills for helping customers.
  • Ability to handle financial transactions accurately and securely.
  • Comfort with selling or referring bank products when appropriate.

Responsibilities

  • Provide excellent customer service in branch and digital channels.
  • Process routine financial transactions (deposits, withdrawals, payments) and verify customer identifications.

Skills

Customer service
Cash handling
Sales awareness
Compliance knowledge

Job description

U.S. Bank is seeking a customer-focused professional to support the unified customer experience across Consumer Banking and Branch Delivery locations. You will handle routine transactions, identify customer needs, and recommend appropriate U.S. Bancorp products while adhering to policies and mitigating risk.

The role emphasizes service, sales, and compliance in Metro, Community, and In-Store On-Site environments, with a comprehensive benefits package and equal opportunity employer statement.

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