Senior Teller | Credit Union | Bend, OR.

OCCU | Oregon Community Credit Union; Bend (OR); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer 7

Paid time off and paid holidays

Tuition reimbursement

Long-term disability

Community volunteer time

Job summary

OCCU is seeking an experienced Senior Teller to assist members with financial transactions and promote OCCU products at the Bend, Oregon branch. The Senior Enrichment Representative delivers personalized service and balances cash drawers as part of daily branch operations.

Key duties include handling deposits, withdrawals, transfers and loan payments while maintaining accurate records. Spanish-speaking candidates who pass a proficiency test earn an extra $2 per hour.

Qualifications

• Minimum of 1 year of teller experience.

Responsibilities

• Provide prompt, professional service by greeting members, using their names, and directing them as needed.
• Maintain in-depth knowledge of OCCU products and services to accurately assist members.
• Support branch and OCCU goals by meeting or exceeding service and sales targets.
• Handle member transactions—including deposits, withdrawals, transfers, and loan payments and balance cash records.

Skills

Teller experience

Customer service

Job description

OCCU is a member-owned credit union based in Eugene, Oregon, guided by a clear and meaningful vision: to Enrich Lives. This purpose drives everything we do—from how we serve our members to how we support one another as colleagues. With a strong commitment to community impact, OCCU lives its values of tenacity, humility, and big-heartedness every day.

We are currently seeking an experienced Teller to join our Bend, Oregon team. Pay range: $22.00–$23.50 per hour plus incentives, depending on experience and qualifications. Spanish-speaking candidates who pass a proficiency test earn an extra $2 per hour.

About the Role

The Senior Teller (Senior Enrichment Representative) assists members with financial transactions, promotes products and services, and provides personalized service. They also handle branch transaction duties, such as balancing cash drawers, dispensers, vault, and maintaining accurate records.

Key responsibilities include:

• Provide prompt, professional service by greeting members, using their names, and directing them as needed. Resolve issues promptly and professionally.
• Maintain in-depth knowledge of OCCU products and services to accurately assist members. Tailor product recommendations to fit individual members’ needs and clearly explain potential benefits.
• Support branch and OCCU goals by consistently meeting or exceeding service and sales targets through effective member interactions.
• Efficiently handle member transactions—including deposits, withdrawals, transfers, and loan payments while maintaining accurate records and balancing cash as required.

What We’re Looking For:

• Minimum of 1 year of teller experience.

Why Join OCCU:

OCCU offers a comprehensive total rewards package, including:

• Low-cost medical, dental and vision insurance
• 401(k) retirement plan with employer match
• Paid time off plus 13 paid holidays
• Tuition reimbursement for eligible education and training
• Company-paid long-term disability
• 40 hours of company-paid core time annually for casual part-time employees to participate in community volunteer opportunities

OCCU is an Equal Opportunity Employer.

If you’re an experienced teller committed to exceptional service, thoughtful problem-solving, and helping members reach their financial goals, we’d love to hear from you.