Senior Telecomm Tech & Network Installations Lead

University of Rochester; Long Pond (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

The University of Rochester is hiring an experienced IT technician to support faculty, staff, students and clinicians in a 24x7 environment. You will perform advanced voice, data and LAN installations and manage ticketing while maintaining cable plant records.

Responsibilities include coordinating with Engineering and Project Managers, mentoring junior staff, and ensuring reliable, secure network services campus-wide. This role is full-time and on-site in Rochester, NY.

Qualifications

• High School diploma or equivalent with 2 years of relevant experience.
• Associate's degree in related field preferred.
• Or equivalent combination of education and experience.
• Safe use of hand tools and test equipment.
• Physical ability to lift up to 50 pounds.

Responsibilities

• Performs voice and network installation work, including installations of telephony, data and LAN equipment using various equipment.
• Manages and documents daily service tickets; troubleshoots interruptions and escalates as needed.
• Completes billing information and maintains cable plant documentation; updates CAD drawings.
• Leads work of others, coordinates with contractors, and mentors junior technicians.

Skills

Hand tools usage

Physical stamina

Ladder safety

Education

High School diploma or equivalent

Associate's degree preferred

Or equivalent combination of education and experience

Job description

The University of Rochester is hiring an experienced IT technician to support faculty, staff, students and clinicians in a 24x7 environment. You will perform advanced voice, data and LAN installations and manage ticketing while maintaining cable plant records.

Responsibilities include coordinating with Engineering and Project Managers, mentoring junior staff, and ensuring reliable, secure network services campus-wide. This role is full-time and on-site in Rochester, NY.