Senior Technology Implementation Consultant

Wolters Kluwer; Chicago (IL); On-site; USD 78,000 - 137,000; Full time

Job summary

Wolters Kluwer Health is seeking a Senior Technology Implementation Consultant to lead complex healthcare technology integrations. You will configure interoperability platforms and healthcare applications, ensuring seamless data exchange and regulatory compliance.

You will guide customers on best practices to improve workflows and patient outcomes. You will collaborate with clinical teams, IT departments, and leadership throughout the full project lifecycle, translating requirements into

Qualifications

• 5+ years of healthcare IT experience with HL7 v2.x interfaces and API integrations.
• Bachelor’s degree in CS/IT/Healthcare Informatics or related field.
• Experience with FHIR APIs and SMART on FHIR authorization flows.
• Strong REST/JSON/XML, OAuth and API authentication knowledge.
• Experience with interface engines such as Cloverleaf, Mirth, Rhapsody, or Corepoint.
• Proven ability to explain technical concepts to non-technical stakeholders.
• Proficient in data mappings, workflows, and technical specs.
• Strong debugging and problem-solving across multi-system environments.
• Proficiency in Excel and SQL for data analysis.

Responsibilities

• Lead configuration and deployment of interoperability platforms and healthcare applications.
• Ensure data exchange is seamless and compliant with HL7/FHIR standards.
• Guide customers on best-practice implementations to improve workflows and outcomes.
• Collaborate with clinical, IT, and leadership stakeholders across the project lifecycle.

Skills

HL7 v2.x

API integrations

FHIR APIs

SMART on FHIR

REST APIs

OAuth/API Keys

Customer-facing

SQL analytics

Education

Bachelor’s degree in CS/IT/Healthcare Informatics

Tools

Cloverleaf

Mirth/NextGen Connect

Rhapsody

Corepoint

Postman

SOAP UI

Job description

About Wolters Kluwer Health

Wolters Kluwer Health's Clinical Decision Support Provider (CDSP) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients. CDSP's mission is to improve care worldwide. To achieve this vision, CDSP has strived to deeply understand the challenges facing clinicians and provider organizations as they evolve their work-flow to cope with changing regulatory payment pressures while striving to deliver high quality and effective care.

Job Profile Summary

The Senior Technology Implementation Consultant is a client-facing role responsible for leading the successful delivery of complex healthcare technology integration projects across a diverse provider and payer landscape. This position partners closely with healthcare organizations to understand clinical, operational, and regulatory requirements, translating them into scalable, compliant technical solutions. The consultant leads the configuration and deployment of systems such as interoperability platforms, and other healthcare applications, ensuring seamless data exchange and alignment with industry standards (e.g., HL7 v2, FHIR). Acting as a trusted advisor, the consultant guides customers on best-practice implementations that improve workflows, enhance patient outcomes, and support regulatory compliance. They collaborate with cross-functional stakeholders, including clinical teams, IT departments, and executive leadership, throughout the full project lifecycle, driving solution design and delivering high-quality implementations. Success in this role requires technical expertise, strong customer-centered communication skills, and the ability to navigate the complexities of the healthcare environment.

Job Qualifications

• Experience: 5+ years of direct healthcare experience working with HL7 v2.x interfaces and API-based integrations, including customer-facing implementation or solutions engineering experience.
• Education: Bachelor’s degree in computer science, information technology, business administration, healthcare informatics or a related field (or equivalent experience).
• Other Knowledge, Skills, and Abilities:
  • Hands‑on experience with FHIR APIs and an understanding of SMART on FHIR authorization flows
  • Bachelor’s degree in computer science, information technology, business administration, healthcare informatics or a related field (or equivalent experience).
  • Sound understanding of REST APIs, JSON/XML, HTTP concepts, authentication methods (OAuth, API Keys, etc.)
  • Experience using interface engines or integration tools (e.g. – Cloverleaf, Mirth/NextGen Connect, Rhapsody, Corepoint, etc.)
  • Experience working directly with customers, with the ability to explain technical details to clients in a clear, business-friendly language.
  • Experience translating requirements into data mappings, workflows and technical specifications.
  • Strong troubleshooting, problem identification and solving skills with the ability to debug complex, cross-system issues.
  • Experience with API testing/documentation tools (e.g. Postman, SOAP UI, etc.)
  • Ability to read technical specs and EMR interface documentation and ability to produce/oversee technical documentation: API references, field mappings, onboarding build guides and troubleshooting playbooks.
  • Time Management: Ability to handle multiple projects and deadlines.
  • Proficient in analyzing and interpreting data using tools like Excel and SQL.

Other Related Duties

Establish positive, collaborative relationships with customer representatives even under difficult or escalated circumstances. Act and communicate professionally as a representative of the Wolters Kluwer Health team. Respond quickly and appropriately to customer questions, needs and requests and coordinate resources to meet those needs. Performs other duties as assigned by supervisor.

Travel 20% – 30%

Compensation

Compensation: $78,400.00 - $136,950.00 USD. This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to:

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.

For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You’ll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.