Senior Technical Writer - SATCOM Modems

Comtech Telecommunications Corp.; Chandler (AZ); On-site; USD 90,000 - 150,000; Full time

Job summary

Comtech Telecommunications Corp. in Chandler, AZ is seeking a Senior Technical Writer to lead the documentation strategy for advanced satellite modem systems and related software platforms.

You will author and govern hardware manuals, installation guides, API references, and troubleshooting workflows, collaborating with engineering and product teams while ensuring compliance with MIL-STD and defense standards. On-site role with DoD clearance preferred.

Qualifications

• Advanced expertise in hardware concepts and satellite networking.
• Proficient in MadCap Falare, FrameMaker, XML/DITA, Visio, Illustrator.
• Ability to obtain and maintain a DoD Secret Security Clearance.

Responsibilities

• Own end-to-end documentation roadmap for multiple product lines.
• Develop, edit, and govern hardware manuals, installation guides, API references, and workflows.
• Collaborate with systems architects, hardware engineers, software developers, product managers, and test teams.
• Produce technical illustrations, network topologies, diagrams, and wiring schematics to support procedures.

Skills

Hardware concepts

RF/L-band concepts

Satellite networking

IP routing

Education

Bachelor's Degree in Technical Communications, Engineering, Computer Science, or related field

Tools

MadCap Falare

FrameMaker

XML/DITA

Visio

Illustrator

Job description

COMTECH TELECOMMUNICATIONS

Title: Senior Technical Writer

Reports To: Manager, Hardware Engineering

Revision Date: 10/1/2026

FLSA Status: Exempt

Location: Chandler, AZ (on-site)

Level: T3

Company Overview

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com.

We’re seeking curious, growth-minded thinkers to help shape our vision, structures, and systems; playing a key role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world —

Position Summary

Comtech Telecommunications Corp. is seeking a Senior Technical Writer / Senior Technical Publications Specialist to lead the development, strategy, and execution of documentation for advanced satellite modem systems and software-defined communication platforms. This senior-level role will drive documentation architecture, influence product design through cross-functional collaboration, and ensure our global defense, government, and commercial customers can confidently install, integrate, operate, and maintain complex SATCOM equipment. The ideal candidate brings deep expertise in technical content development, strong understanding of hardware and IP networking ecosystems, and the ability to work directly with engineering leadership on highly technical initiatives.

Core Responsibilities

• Lead Documentation Strategy: Own the end-to-end documentation roadmap for multiple product lines, defining standards, content structures, and scalable publication frameworks.
• Author and Oversee Complex Documentation: Develop, edit, and govern comprehensive hardware manuals, installation guides, software/GUI/CLI documentation, API references, troubleshooting workflows, and integration guides.
• Engineer-Level Collaboration: Partner closely with systems architects, hardware engineers, software developers, product managers, and test teams to gather highly technical product data, validate workflows, and shape documentation requirements early in development cycles.
• Technical Visualization Leadership: Produce and review sophisticated technical illustrations, network topologies, block diagrams, wiring schematics, and multi-layer system workflows that support advanced operator procedures.
• Documentation Lifecycle Ownership: Direct version control strategies, coordinate ECN/engineering release document reviews, and ensure alignment across firmware, software, and hardware releases.
• Set and Enforce Enterprise Standards: Define documentation best practices, enforce compliance with industry, government, and defense standards (including MIL-STD documentation), and mentor junior writers on style, accuracy, and clarity.
• Cross-Functional Influence: Serve as a trusted advisor who influences product usability, operational clarity, and customer experience through proactive feedback and discovery.

Required Qualifications

• Advanced Technical Proficiency: Demonstrated e xpertise in electronic hardware concepts, RF/L-band communication principles, satellite networking architectures, and IP routing/networking workflows.
• Tooling & Authoring Systems: Mastery of structured authoring platforms (MadCap Falare, FrameMaker, XML/DITA environments) and advanced vector graphics tools (Visio, Illustrator).
• Information Acquisition: Exceptional skill in interviewing senior Subject Matter Experts, interpreting complex engineering diagrams, and extracting insights from detailed technical specifications or software release notes with minimal direction.
• The ability to obtain and maintain a DoD Secret Security Clearance.

Desired Qualifications

• Active DoD Secret Security Clearance.
• Experience creating or supervising content compliant with MIL-STD or other defense publication frameworks.
• Background documenting software deployment processes, CLI workflows, APIs, or network management systems.
• Prior experience in defense contracting environments, secure facilities, or programs requiring classified documentation controls.

Education

• Bachelor’s Degree in Technical Communications, Engineering, Computer Science, or a related technical discipline.

Experience

• 5+ years of progressive experience in technical writing within telecommunications, aerospace, defense, or similarly complex engineering-driven environments.

About Us

This position requires compliance with Comtech’s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use — including marijuana, regardless of state law — is disqualifying under federal adjudicative guidelines and DoD DFARS requirements.

The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location.

Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.

Equal employment opportunity, including veterans and individuals with disabilities.