Senior Technical Writer — Remote VA Health Tech

GovCIO; Annapolis (MD); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

EAP

Corporate Discounts

Learning & Development platform

Certification Assistance

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is hiring a Technical Writer to support the VA HTMS Contract. The role involves managing artifacts for senior leadership, QA of documents for VAMC personnel during the EHR transition, and collaboration with SMEs.

The position is fully remote within the United States with core hours 8am–5pm ET, Monday through Friday. Candidates should have a strong background in technical writing, MS Office, SharePoint, and agile environments.

Qualifications

• Bachelor’s degree in business, CS, IS, OR-related fields.
• 3–5 years’ relevant experience with UX software certifications or 5–7 years may substitute for education.
• Experience within Enterprise VA projects or other federal agencies.
• Advanced proficiency in Word, Excel, PowerPoint, SharePoint, and Adobe Acrobat.
• Experience operating in an agile environment.

Responsibilities

• Writes, rewrites and edits technical documentation and team communications/artifacts with graphic design as needed.
• Translates complex issues into clear narratives for senior leadership and VA stakeholders.
• Applies editorial styles and standards across documentation.
• Develops artifacts for various audiences, including executive VA leadership.
• Creates documentation for new processes/procedures through each fiscal year.
• Collaborates with SMEs to develop comprehensive deliverables.
• Gains subject knowledge through daily team support and activities.
• Reviews technical documentation for quality of content and formatting.
• Works with project managers to address communications gaps and update the communications plan.

Skills

Technical writing

Documentation management

5+ years of experience

UX software certifications

VA/federal project experience

Agile experience

Education

Bachelor's degree in relevant field

Tools

SharePoint

Adobe Acrobat

Microsoft Word/Excel/PowerPoint

Job description

GovCIO is hiring a Technical Writer to support the VA HTMS Contract. The role involves managing artifacts for senior leadership, QA of documents for VAMC personnel during the EHR transition, and collaboration with SMEs.

The position is fully remote within the United States with core hours 8am–5pm ET, Monday through Friday. Candidates should have a strong background in technical writing, MS Office, SharePoint, and agile environments.