Senior Technical Writer/Editor

E-INFOSOL LLC; Washington (District of Columbia); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical subsidies

Dental and Vision

401k with match

HSA/FSA

Life and AD&D insurance

Paid time off

Federal holidays

Certification reimbursements

Job summary

E-INFOSOL LLC in Washington, DC seeks a Senior Technical Writer/Editor to research, outline, write, and edit content across departments. You will ensure documentation aligns with style guides, develop information architecture templates, and support centralized data repositories.

The role requires 7–9 years in technical documentation with government-grade training materials, a Top Secret clearance, and a bachelor's degree in a related field.

Qualifications

• Active Top-Secret Security Clearance required.
• 7–9 years of experience in developing, editing, and producing technical and graphical documentation.
• Experience creating training materials for government management.
• Ability to coordinate communications between teams supporting applications user communities.
• Strong structure and organization planning for technical documentation.
• Experience creating outlines, templates, and style guides for consistency.
• Collaboration with developers, designers, product managers, and QA to meet stakeholder needs.
• Documented experience troubleshooting and solving problems.
• Documented experience as an independent consultant.

Responsibilities

• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Work with development and support leads to identify documentation repositories, revise content, and centralize data.
• Research, create, and maintain information architecture templates that uphold standards and enable data migration.
• Develop content in alternative media forms for maximum usability with a cohesive voice across documentation.
• Ensure documents follow the organization’s style guide and maintain consistency.
• May maintain the style guide and suggest revisions as appropriate.
• Collaborate with cross-functional teams to ensure documentation meets stakeholder needs.

Skills

Active Top-Secret Clearance

Technical writing

Government documentation experience

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior Technical Writer/Editor

Full Time Washington, DC, US

E-INFOSOL LLC is seeking a highly motivatedSenior Technical Writer/Editorto join our innovative, customer-focused team in Washington, DC.

Salary Range: $80,000.00 To $120,000.00 Annually

Summary

TheSenior Technical Writer/Editorwill be responsible for researching, outlining, writing, and editing new and existing content, working closely with various departments to understand project requirements

Key Responsibilities

• Independently gathers information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Work with development and support leads to identify all documentation repositories, revise, and edit, and determine the best solution for data compilation and centralized storage.
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
• Ensure that documents follow the style laid out in the organization’s style guide.
• May also be responsible for maintaining the style guide.
• Suggest revisions to the style guide as appropriate.

Qualification

• Active Top-Secret Security Clearance
• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
• 7-9 years of experience in:
  • Developing, editing, and producing technical and graphical documentation for information technology systems, to include SDDs
  • Experience working directly with government management to create training materials
  • Experience coordinating communications between various teams supporting applications user community
  • Planning the structure and organization of technical documentation to ensure it is logical, intuitive, and user-friendly
  • Creating outlines, templates, and style guides to maintain consistency and coherence across documentation sets
  • Collaborating with cross-functional teams, including developers, designers, product managers, and quality assurance engineers, to ensure that documentation meets the needs of all stakeholders
  • Documented and demonstrated experience with troubleshooting and problem solving
  • Documented and demonstrated experience as an individual consultant

About E-INFOSOL

E-INFOSOL is a Service Disabled and Veteran Owned Small Business (SDVOSB) located in the Washington, D.C. metropolitan area. We specialize in building modern and tailored solutions to support our customers’ mission. As a mission-first organization, we deliver Subject Matter Expertise (SME) in cloud computing, virtualization, cyber security, software development and data services. We support the Intelligence Community, Department of Defense, Federal Law Enforcement, Civilian Agencies and the Private Sector.

Through strategic partnerships with top industry players such as Amazon Web Services (AWS), Broadcom, Microsoft and Cisco, E-INFOSOL provide an array of IT products and solutions. Combined with our industry expertise, we deliver in-depth knowledge on Government requirements and fully understand NIST and DoD security requirements. Our expertise in the latest technologies combined with our understanding of infrastructure needs and security requirements provides the best combination for achieving innovative and secure environments for Government Agencies and Private Sector.

“Putting People First, Achieving our Mission Together”. E-INFOSOL is a people-first organization focusing on a positive employee culture that inspires creativity and innovation in support of our customers. With opportunities such as reimbursement and bonuses based on completion of certifications, we invest in our employees’ career growth.

• Medical – company subsidized premiums for employees, including family and dependent options.
• Dental and Vision
• Retirement Savings (401k) up to 4% match
• Health Savings Account (HSA), FSA and DCFSA
• Company-paid Short/Long-term disability (w/ additional supplemental options)
• Company-paid Life and AD&D (w/ additional supplemental options)
• Generous Paid Time Off and ALL 11 Federal Holidays
• Legal and Identity Protection Services
• Bonuses for certifications and reimbursement
• UberOne, Company Outings (Sporting events, Happy Hours, etc.), Discounts on services including Pet Insurance

Company Awards

• SBA 8(a) Certified
• SDVOSB
• GSA Contract Holder
• Inc. 5000

Equal Employment Opportunity Policy

E-INFOSOL LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.