Senior Technical Writer (Contractor)

CloudZero; Boston (MA); Hybrid; USD 80,000 - 120,000; Full time

Job summary

A leading company in cloud cost management is seeking a Senior Technical Writer on a 6-month contract. The role involves creating and maintaining documentation to enhance user experience, requiring 5+ years of experience in technical writing and familiarity with cloud platforms. This opportunity offers a flexible working environment, either remote or hybrid in Boston.

Qualifications

• 5+ years of technical writing experience.
• Ability to understand and explain complex technical concepts.
• Experience with docs-as-code tools.

Responsibilities

• Improve existing documentation for accuracy and clarity.
• Create documentation for new platform features.
• Collaborate with product managers and engineers.

Skills

Technical writing

Communication

Project management

Organizational skills

Tools

Git

Markdown

Jira

Job description

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About The Role

We're seeking an experienced Senior Technical Writer to join the Product team on a 6-month contract basis. In this role, you'll help create and maintain clear, comprehensive documentation that enhances the user experience and delights our customers.

• Duration: 6 months
• Hours: 40 hours per week
• Location: Remote OR Hybrid-Boston

What You'll Do

• Improve existing documentation to ensure accuracy and clarity
• Create documentation for new platform features and updates
• Copy-edit documentation pull requests from other team members
• Collaborate with product managers and engineers to validate technical accuracy
• Identify and address documentation gaps
• Maintain documentation using a GitHub-based workflow
• Use Jira to track documentation requests from internal and external stakeholders

What You'll Need

• 5+ years of technical writing experience
• Ability to understand complex technical concepts and explain them clearly
• Experience with docs-as-code tools, including Git, pull requests, and Markdown
• Proven experience documenting cloud platforms (AWS, Azure, GCP)
• Excellent written and verbal communication skills
• Strong project management and organizational skills

Bonus points

If you have experience with ReadMe.com, static site generators, documenting APIs using OpenAPI specifications, and working with remote teams — especially if you’re also familiar with FinOps concepts.

About CloudZero

Cloud cost management is one of the biggest challenges organizations face today. As cloud adoption accelerates, so do the complexities and costs. CloudZero is a SaaS platform at the intersection of cloud cost management and FinOps, helping organizations optimize their cloud spending.

Since 2016, our mission has been to make efficient innovation a reality for cloud-driven organizations. We’ve raised over $52 million from leading venture capital firms and are experiencing rapid growth.

Equal Opportunity Employer

CloudZero values diversity and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender, sexual orientation, age, marital status, veteran status, or disability. All offers are contingent upon background and reference checks.

Applicants must be authorized to work in the U.S. without sponsorship.