Sr. Technical Writer- REMOTE

Lensa; Helena (MT); Remote; USD 74,000 - 118,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Sr. Technical Writer to create and manage documentation for various processes. The role involves collaboration with subject matter experts and mentoring junior writers, requiring strong writing and organizational skills. Candidates should possess a Bachelor's degree and significant experience in technical writing, with proficiency in Microsoft Office and workflow management tools.

Qualifications

• 5 years of experience in technical or process documentation.
• Experience with web-based workflow management systems.
• Strong writing, editing, process, and detail orientation skills.

Responsibilities

• Create, edit, and publish documentation for new processes.
• Collaborate with SMEs and Trainers for accuracy in documentation.
• Mentor and coach other Technical Writers.

Skills

Writing

Editing

Detail Orientation

Organization

Collaboration

Education

Bachelor's degree in English, Communications, Technical Writing, Education, or related field

HS diploma or GED

Tools

Microsoft Office Suite

Confluence

SharePoint

JIRA

Adobe Acrobat

Job description

Job Posting Title

Sr. Technical Writer - REMOTE

Job Description

The Senior Technical Writer is responsible for creating, editing, reviewing, and publishing complex documentation. This position will coordinate, prioritize, and implement writing and documentation projects, including a rotating review and maintenance of existing documentation. Collaboration with subject matter experts (SMEs), Trainers, Business Process Analysts, and management is essential for developing materials for new processes and plans.

Responsibilities

• Develop knowledge of tools used at Prime for documentation, such as Microsoft Office Suite, RxCLAIM, Benefit Edit Tool, IBM Notes, CoverMyMeds, Clinical Review Engine, MSA, Clinical Operations Review Engine, and Prime Knowledge Resources.
• Write, edit, review, and publish documentation regularly to ensure up-to-date information; update documentation as needed and communicate changes.
• Create new documentation (e.g., SOPs, job aids, user guides, training materials, process flows) for new client or process implementations and distribute appropriately.
• Ensure documentation conforms to department standards in templates, design style, and layout.
• Collaborate with SMEs, Trainers, and Business Process Analysts to support accuracy in documentation.
• Mentor and coach other Technical Writers; lead large work efforts involving multiple writers.
• Perform other duties as assigned.

Education & Experience

• Bachelor's degree in English, Communications, Technical Writing, Education, or related field, or equivalent experience; HS diploma or GED required.
• At least 5 years of experience in technical or process documentation.
• Experience with web-based workflow management systems like Confluence, SharePoint, or JIRA.
• Must be eligible to work in the U.S. without sponsorship.

Additional Qualifications

• Proficiency in Microsoft Word, PowerPoint, Excel, Visio, Adobe Acrobat, Snagit, and Teams.
• Strong writing, editing, process, and detail orientation skills.
• Excellent organization and prioritization skills.
• Ability to work independently and collaboratively.

Preferred Qualifications

• Experience in PBM industry.

Physical Demands

• Constant sitting, handling, talking, hearing; frequent reaching; occasional standing, walking, stooping, kneeling, crouching; lifting up to 10 pounds; vision abilities including close, distance, color, peripheral, depth perception, and focus adjustment.

All employees must comply with security responsibilities, legal, regulatory, contractual requirements, and internal policies.

Potential pay ranges from $74,000 to $118,000, based on experience and skills. For benefits details, visit our Benefits Page.

Prime Therapeutics is an equal opportunity employer, encouraging diverse candidates to apply, and provides accommodations for applicants with disabilities.