Senior Technical Training Professional

Saab, Inc.; New York (NY); Hybrid; USD 81,000 - 101,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Generous paid time off

401(k) with employer contributions

Tuition assistance and student loan

Wellness and employee assistance

Employee stock purchase opportunities

Disability coverage

Job summary

Saab, Inc. seeks a details-focused professional to create and maintain high-quality training materials and related documentation for complex hardware and software systems. You will collaborate with SMEs to ensure accuracy and alignment with training deliverables, translating technical data into accessible content for varied audiences.

The role supports on-site or remote work in a fast-paced environment, with a focus on quality, standards, and continuous improvement of content workflows.

Qualifications

• Bachelor’s degree or higher with relevant experience in technical writing and instructional design.
• Experience creating training materials and documentation for complex hardware and software systems.
• Ability to translate technical data into clear, accessible language for diverse audiences.

Responsibilities

• Design and maintain training materials including instructor guides, student workbooks, job aids, and reference materials.
• Partner with SMEs to gather information, validate accuracy, and align documentation with training deliverables.
• Translate complex technical data into clear language for diverse audiences.
• Maintain and update documentation to reflect system changes and best practices.
• Support validation activities through course reviews and usability assessments.
• Improve content development workflows, templates, and tools for quality and consistency.
• Ensure deliverables meet Saab standards following configuration management and version control processes.
• Coordinate across engineering, training, and logistics teams for timely, accurate deliverables.

Skills

Technical Writing

Instructional Design

Training Development

Cross-Functional Collaboration

Communication

Analytical Thinking

Attention to Detail

FAA/DoD familiarity

Education

Bachelor’s degree + 5+ years experience

Master’s degree + 3 years experience

PhD with no experience or equivalent

Tools

MS Office

Adobe products

MadCap Flare

Content management systems

Confluence

SharePoint

Job description

Job Description: This position plays a key role in creating and maintaining high-quality training materials and supporting related technical documentation initiatives to ensure that professionals can effectively operate and maintain systems. The ideal candidate will have experience developing both documentation and instructional materials for complex hardware and software systems within a structured, fast-paced environment. This position may be performed remotely or on-site at a Saab, Inc. office location.

Key Responsibilities

• Design and maintain training materials such as instructor guides, student workbooks, job aids, and reference materials that complement technical documentation.
• Partner with Saab subject matter experts (SMEs) to gather information, validate accuracy, and ensure alignment between documentation and training deliverables.
• Translate complex technical data into clear, accessible language suitable for diverse audiences, including users with varying technical backgrounds.
• Maintain and update documentation and training products to reflect system changes, upgrades, and best practices.
• Support validation and verification activities by participating in course reviews, technical demonstrations, and usability assessments.
• Recommend and implement improvements to content development workflows, templates, and tools to enhance quality and consistency.
• Ensure all deliverables meet Saab and customer quality standards, following approved configuration management and version control processes.
• Coordinate across engineering, training, and logistics teams to ensure timely, accurate, and compliant deliverables.

Travel Requirements

Travel up to 25% domestically and internationally to support customer training, program reviews, business development activities, and internal meetings.

Security Clearance

Must have or have the ability to attain a U.S. Government Secret security clearance.

Salary Range

$80,900 - $101,100 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

Skills and Experience

Required Qualifications: Bachelor's degree and five (5) plus years of related experience, a Master's degree and three (3) years of related experience, PhD with no experience; or equivalent work experience.

Desired Skills and Attributes

• Technical Writing & Instructional Design – Ability to develop both documentation and training content that clearly explains complex systems.
• Training Development – Experience creating instructor-led and self-paced learning materials, including guides, presentations, and exercises.
• Tools & Systems Proficiency – Skilled in MS Office, Adobe products, MadCap Flare, and content management systems; familiarity with learning platforms such as Confluence or SharePoint.
• Collaboration & Communication – Works effectively with cross-functional teams of engineers, SMEs, and training personnel.
• Analytical & Problem-Solving Skills – Able to identify content or training gaps, troubleshoot issues, and improve instructional effectiveness.
• Adaptability – Adjusts quickly to evolving project requirements, system updates, and stakeholder needs.
• Quality & Attention to Detail – Ensures all materials meet Saab and FAA standards for accuracy, consistency, and usability.
• Familiarity with FAA, Aerospace, or DoD programs preferred but not required.

Citizenship Requirements

Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Drug-Free Workplaces

Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.

Benefits

Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include:

• Medical, vision, and dental insurance for employees and dependents
• Generous paid time off, including 8 designated holidays
• 401(k) with employer contributions
• Tuition assistance and student loan assistance
• Wellness and employee assistance resources
• Employee stock purchase opportunities
• Short-term and long-term disability coverage

About Us

About Us: Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Aff… Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category. Be Part of Something Bigger When you take a job at Saab, you become a part of something bigger. You’ll work on exciting, meaningful projects right from the start. Learn more about careers in the U.S. Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab, Inc. serves the U.S. government, industry, and commercial customers with world-leading products, services and solutions including military and civil security. We provide solutions and technologies that are central to U.S. defense and homeland security. We develop, modify and deliver Saab's portfolio to U.S. customers, blending Swedish quality and reliability with American ambition and cost efficiency. Learn more about us.