Manager, Technical Training

Saab, Inc.; City of Syracuse (NY); On-site; USD 116,000 - 151,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Generous paid time off including 8 HOL

401(k) with employer contributions

Tuition assistance

Wellness resources

Employee stock purchase opportunities

Disability coverage

Job summary

Saab, Inc. in Syracuse, NY seeks a Manager, Technical Training to lead a team of training professionals in designing, developing, delivering, and improving technical programs for customers and staff.

You will align curriculum with product capabilities and business objectives. The role requires strategic and operational leadership, proficiency in ISD, LMS, and eLearning tools, and the ability to manage multiple projects with stakeholders across engineering, program management, and manufacturing.

Qualifications

• Bachelor's or Master's in Engineering/Technical field with 12+ years (or 10+ with Master's) in engineering/technical training.
• Experience managing technical professionals or training organizations.
• Expert knowledge of Instructional Systems Design (ISD).
• Experience with LMS, eLearning development, and digital learning technologies.

Responsibilities

• Lead, mentor, coach, and develop a team of training developers and instructors.
• Recruit, hire, onboard, evaluate, and retain high-performing employees.
• Oversee design, development, validation and delivery of instructor-led, virtual, and eLearning training.

Skills

Leadership

Cross-functional collaboration

ISD expertise

Communication

Security clearance

Education

Bachelor's degree in Engineering/Technical field

Master's degree in Engineering/Technical field

Tools

LMS

eLearning development

MadCap Flare

Articulate 360

Jira

Confluence

Job description

Job Description

Saab, Inc. is seeking a Manager, Technical Training. This role is responsible for leading a team of technical training professionals in the design, development, delivery, and continuous improvement of technical training programs that support customers and employees. The position provides strategic and operational leadership for curriculum development, instructor performance, learning technologies, resource planning, and customer engagement. The Manager partners with Engineering, Program Management, Technical Support, Manufacturing, and customers to ensure training solutions align with product capabilities and business objectives.

Saab, Inc. is seeking a Manager, Technical Training. This role is responsible for leading a team of technical training professionals in the design, development, delivery, and continuous improvement of technical training programs that support customers and employees. The position provides strategic and operational leadership for curriculum development, instructor performance, learning technologies, resource planning, and customer engagement. The Manager partners with Engineering, Program Management, Technical Support, Manufacturing, and customers to ensure training solutions align with product capabilities and business objectives.

Responsibilities

• Lead, mentor, coach, and develop a team of training developers and instructors.
• Recruit, hire, onboard, evaluate, and retain high-performing employees.
• Develop departmental goals, performance metrics, budgets, staffing plans, and succession plans.
• Oversee the design, development, validation, and delivery of instructor-led, hands-on, virtual, and eLearning training programs.
• Ensure all training materials accurately reflect engineering changes and product updates.
• Champion adult learning principles, Instructional Systems Design (ISD) methodologies, and innovative learning technologies.
• Manage multiple concurrent projects while balancing cost, quality, schedule, and customer commitments.
• Support proposal development, Basis of Estimate (BOE) activities, and new business pursuits.
• Develop and maintain departmental processes, standards, and quality metrics.
• Build collaborative relationships with customers and internal stakeholders.
• Drive continuous improvement initiatives using performance metrics and customer feedback.
• Present departmental performance results and strategic recommendations to senior leadership.
• Travel up to 20% domestically and internationally to support customer training, program reviews, business development activities, and internal meetings.

Compensation Range

$115,700 - $150,500

The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

Skills and Experience

Required Qualifications

• Bachelor's degree in Engineering, Technical Education, Instructional Design, Training, or a related technical field, with 12+ years of experience in engineering, military, aerospace, or technical training; or a Master's degree with 10+ years of experience; or an equivalent combination of education and experience.
• Previous experience managing technical professionals or training organizations.
• Expert knowledge of Instructional Systems Design (ISD).
• Experience with Learning Management Systems (LMS), eLearning development, and digital learning technologies.
• Excellent written, verbal, presentation, and executive communication skills.
• Ability to influence cross-functional teams and lead organizational change.
• Must currently hold or have the ability to obtain a U.S. Government Secret security clearance.

Preferred Qualifications

• Experience supporting defense, aerospace, radar, command and control, or military systems.
• Project Management Professional (PMP), Certified Professional in Talent Development (CPTD), Association for Talent Development (ATD), or similar certification.
• Experience with Lean Six Sigma or continuous improvement initiatives.
• Experience supporting domestic and international customer training programs.
• Strong project management, resource planning, and budgeting experience.
• Experience managing proposal efforts and customer demonstrations.
• Experience with Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook, and Copilot), MadCap Flare, MadCap Central, TortoiseSVN, Adobe Acrobat Pro, Adobe Distiller, PDF-XChange, Snagit, GIMP, Adobe Photoshop, Jira, Confluence, SharePoint, PuTTY, TigerVNC, Adobe Captivate, and Articulate 360.

Citizenship Requirements

Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Drug-Free Workplaces

Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.

Benefits

Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.

Highlights include:

• Medical, vision, and dental insurance for employees and dependents
• Generous paid time off, including 8 designated holidays
• 401(k) with employer contributions
• Tuition assistance and student loan assistance
• Wellness and employee assistance resources
• Employee stock purchase opportunities
• Short-term and long‑term disability coverage

About Us

Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.

Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an affirmative action employer for protected veterans and individuals with disabilities. Saab is an equal employment opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.