Senior Technical Trainer, Data Centers

CBRE Group, Inc.; Indianapolis (IN); On-site; USD 80,000 - 120,000; Full time

Job summary

CBRE Group, Inc. is seeking a Senior Technical Trainer in Data Centers to develop, implement, and administer training programs aligned with Talent, Learning & Development goals. The role offers opportunities across Learning Resources, Content and Curriculum Development, and Learning Platform Operations.

You will collaborate with leadership to set performance objectives, identify SMEs, and select effective delivery methods while staying current with industry trends and best practices.

Qualifications

• Bachelor's Degree preferred with 5-8 years of relevant experience.
• Ability to exercise judgment based on analysis of multiple information sources.
• Willingness to take a new perspective on existing solutions.
• Sophisticated proficiency with Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Solid math skills for percentages, fractions, and financial calculations.

Responsibilities

• Assist with the creation and management of training programs in Learning Resources, Content and Curriculum Development, and Learning Platform Operations.
• Partner with Director to establish performance objectives for staff and track progress.
• Identify subject matter experts to develop content and design education exercises.
• Recommend appropriate delivery methods to optimize knowledge transfer.
• Develop relationships with business partners, managers, consultants, and trainers.

Skills

Learning & Development

Training program design

Performance metrics

Stakeholder management

Content development

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Senior Technical Trainer in Data Centers, you will assist with managing the development, implementation, and administration of programs to support company needs.

This job is a part of the Talent, Learning & Development functional area which focuses on developing, implementing, and evaluating employee development plans and programs to support organizational needs. This role can be located in either Westerville, OH or Indianapolis, IN.

What You’ll Do:

• Assist with the creation and management of training programs in three key areas; Learning Resources, Content and Curriculum Development, and Learning Platform Operations.
• Partner with Director to establish performance objectives for staff and track that progress.
• Identify subject matter experts to develop content and design education exercises.
• Recommend appropriate delivery methods to optimize knowledge transfer.
• Develop strong relationships with business partners, managers, consultants, and trainers.
• Assess third-party training programs and audit trainers on their delivery skills.
• Monitor course and training resource utilization to ensure that department needs are being met.
• Remain up-to-date and savvy in learning industry trends, methodologies, and best practices and know how to put those into best practices.
• Manage communication and marketing plans for new courses and training updates.
• Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
• Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
• Impact a range of customer, operational, project, or service activities within own team and other related teams.
• Work within broad guidelines and policies.
• Explain difficult or sensitive information.

What You’ll Need:

• Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to exercise judgment based on the analysis of multiple sources of information.
• Willingness to take a new perspective on existing solutions.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.