Technical Trainer

CBRE; Detroit (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

CBRE is seeking a Technical Trainer to develop standardized curriculum and deliver field training across equipment and systems. You will act as SME, support training centers, partner with OEMs, and lead Train-the-Trainer initiatives to ensure effective preventative maintenance, troubleshooting, and repair.

Travel up to 75% may be required. Responsibilities include designing solutions, auditing maintenance procedures, creating training plans, and communicating complex concepts clearly to

Qualifications

• Develop standardized curriculum for enterprise tech disciplines.
• Lead Train-the-Trainer initiatives and support field trainers.
• Provide technical troubleshooting and preventative maintenance guidance.

Responsibilities

• Design training plans and schedules for field technicians.
• Create and close out training work orders and track progress.
• Audit and improve maintenance procedures across the network.

Skills

Curriculum design

Training delivery

Technical troubleshooting

Project management

MS Office

LMS software

Education

High School Diploma or GED

Trade school considered

Tools

LMS software

Maintenance systems software

Job description

About The Role

As a CBRE Technical Trainer you will work to become a subject-matter-expert (SME) to provide enterprise technical expertise across key technology disciplines by developing standardized curriculum, supporting Technical Training Centers, partnering with OEMs, expanding field training capability, and leading Train-the-Trainer initiatives. You will play a critical role in ensuring the efficient and effective delivery of field training services in preventative maintenance, technical troubleshooting, and repairs on equipment and systems.

What You’ll Do

• Support management by designing solutions for difficult problems and managing projects.


• Maintain and troubleshoot various conveyor systems in the network.


• Oversee and audit preventative maintenance procedures.


• Install, maintain, and troubleshoot relay reasoning, ladder diagrams, control components, etc.


• Create and close out work orders with data including labor hours, equipment maintenance and parts used.


• Develop and implement training plans for field technicians to include scheduling and conducting remote and in-person training.


• Create work plans for emergency repair of critical assets.


• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine and non-routine problems.


• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.


• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.


• Impact the quality of own work and the work of others on the team.


• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.


• Explain complex information to others in straightforward situations.

What You’ll Need

• High School Diploma, GED, or trade school diploma with 3-4 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.


• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.


• Ability to travel up to 75% of the time.


• Understanding of existing procedures and standards to solve slightly complex problems.


• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.


• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.


• Knowledge of other software products. Examples include learning management systems, work order management systems, etc.


• Strong organizational skills with an inquisitive mindset.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).