Senior Technical Solutions Engineer, Healthcare AI

Verily Health; Raleigh (NC); On-site; USD 117,500 - 176,500; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Verily Health in Raleigh, NC is seeking a Senior Technical Support Engineer to join their Technical Solutions team. This role focuses on innovation in care and research, identifying and resolving deep technical issues while collaborating with internal teams and customers.

The successful candidate will be responsible for managing technical customer issues, troubleshooting effectively, and creating reports and dashboards. A Bachelor’s Degree and 3+ years of experience in relevant programming languages are required, with cloud operations knowledge being a plus.

Qualifications

• 3+ years experience in Python, R, or similar.
• Familiarity with SQL and troubleshooting data issues.
• Excellent communication skills for technical details.

Responsibilities

• Manage technical customer issues from start to finish.
• Project manage client deployment issues.
• Determine root cause by reading through code.

Skills

Python

R

SQL

Jira

GitHub

Troubleshooting

Education

Bachelor's Degree in Statistics, Computer Science, Mathematics or Information Systems

Tools

Cloud operations (VMs, security access controls)

Job description

Verily Health in Raleigh, NC is seeking a Senior Technical Support Engineer to join their Technical Solutions team. This role focuses on innovation in care and research, identifying and resolving deep technical issues while collaborating with internal teams and customers.

The successful candidate will be responsible for managing technical customer issues, troubleshooting effectively, and creating reports and dashboards. A Bachelor’s Degree and 3+ years of experience in relevant programming languages are required, with cloud operations knowledge being a plus.