Senior Technical Specialist, Sample Management

Altasciences; Harleysville (PA); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Telework when applicable

Résumé du poste

Altasciences in Harleysville, PA seeks a Senior Technical Specialist to lead Sample Management as the technical SME. You will optimize processes, mentor staff, and collaborate with IT and vendors to deploy Watson LIMS solutions.

You will drive in-life verifications, write SOPs, and oversee project timelines while ensuring GLP/GCP compliance and quality standards across the group.

Qualifications

• DEC or DEP in sciences.
• 5+ years of CRO or pharmaceutical experience.
• GLP/GCP environment knowledge.
• Experience with Change Management approaches.
• Excellent presentation, verbal, and written communication in French & English.
• Strong analytical and problem-solving skills.

Responsabilités

• Serve as technical expert for Sample Management technicians and specialists.
• Lead process improvement projects and standardization efforts.
• Collaborate with IT, vendors, and cross-functional teams to deploy applications.
• Provide training/coaching and mentor employees on LIMS and related tools.
• Identify requirements, validate solutions, and support day-to-day operations.
• Write SOPs and training guides and ensure SOP compliance.
• Conduct in-life verifications and provide follow-ups for improvements.
• Organize meetings, timelines, and manage project delivery.

Connaissances

French language proficiency

English language proficiency

Analytical thinking

Problem solving

Training coaching

Communication

Formation

DEC/DEP in sciences

Outils

Watson LIMS

MS Office

SharePoint

SQL

HTML/JavaScript

Description du poste

About The RoleThe Senior Technical Specialist will be the technical subject matter expert for Sample Management technicians and technical specialists. The Senior Technical Specialist will also be the subject matter expert in process improvements for our Sample Management groups. This role requires constant collaboration with Sample Management Technicians, Scientists, and IT to ensure we are delivering the most efficient and streamline quality services. The Senior Technical Specialist, will be responsible for monitoring tasks conducted in the Sample Management groups and will be leading various projects collaborating with end users, vendors, and cross functional teams to provide high quality Sample Management services and assist the supervisor to identify and prioritize opportunities for process improvements and standardization resulting in cost and time savings. They will be able to identify, implement, support, and validate Sample Management applications.Along with Identifying and implementing automated solutions for specific needs and provide instrument, software, and application support for Sample Management groups. They will also support and troubleshoot day-to-day issues and perform investigation for Sample Management groups.What You’ll Do HereResponsible to find solutions and support day-to-day issues for Sample Management.Ensures that assigned tasks to Sample Management Technicians are completed within timelines as defined by the supervisor, or that tasks are re-assigned when needed.Ensures freezers storage space is well organized and optimized.Conducts in-life verifications and provides results/follow-ups/suggestions for improvements following observations.Provides training/coaching/mentoring of employees.Involved in operational Sample Management efficiency projects and process improvements by identifying gaps and proposing solutions.Collaborates with key stakeholders to organize meetings and gather user requirements.Acts as a Watson specialist for bug investigation and enhancements.Identifies requirements and elaborates recommendations for new equipment or applications for proposed solutions.Acts as a liaison between departments, IT and external vendors to deploy different applications and software tools.Works with IT department to adapt and optimize IT tools.Executes user acceptance tests. Writes SOPs and training guides to ensure proper implementation.Trains laboratory employees on Watson LIMS and other software.Establishes project timelines and ensures timely delivery.Conducts work tasks in compliance with applicable SOPs, GLPs and all applicable regulations.Presents to other departments, sharing updates or new initiatives.Organizes team meetings. Organizes employees work schedules.Provides technical support for new technologies in Sample Management.Diagnoses hardware/software issues & devise solutions in close collaboration with Sample Management team and vendors.What You’ll Need to SucceedEducation : DEC or DEP in sciences.At least 5 years of relevant CRO or Pharmaceutical experience.Knowledge and experience working in a GLP/GCP environment.Knowledge in IT will be an asset.Experience with Change Management approaches.Excellent presentation, verbal, and written communication skills both in French & English.Excellent analytical and problem-solving skills.Software: MS-Office (Excel, Outlook, Power Point, Word, SharePoint, Access).Knowledge of Watson LIMS will be considered an asset.Programming skills will be considered an asset (Ex. Java script, VB, SQL, HTML, etc…).What We OfferAltasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.Altasciences’ Benefits Package IncludesHealth/Dental/Vision Insurance Plans401(k)/RRSP with Employer MatchPaid Vacation and HolidaysPaid Sick and Bereavement LeaveEmployee Assistance & Telehealth ProgramsTelework when applicableAltasciences’ Incentive Programs Include:Training & Development ProgramsEmployee Referral Bonus ProgramAnnual Performance Review#LI-MB1