Senior Technical Services Veterinarian

Zoetis Spain SL; Arkansas; On-site; USD 120,000 - 180,000; Full time

Job summary

Zoetis Northwest Arkansas seeks a senior veterinary support for poultry products to serve the broiler industry in the United States. You will train field staff, communicate the rationale of vaccination programs, and support service delivery across teams.

This role requires a DVM with 10+ years in poultry, willingness to travel >50%, and ability to work independently and collaboratively with cross-functional teams.

Qualifications

• Ten or more years in the poultry industry
• Experience with US and Canada broiler companies
• Ability to work independently and in teams

Responsibilities

• Troubleshoot and provide solutions to commercial producers on flock health/management issues
• Advise customers in designing flock health and vaccination programs to accommodate their needs
• Responsible for technical planning and execution of customer trials within budgeted expense levels.
• Assist in the development of a long term technical strategy for current and future growth of new and existing products.
• Work with cross functional teams to develop and implement account strategies.
• Provide effective market feedback to initiate efforts from internal groups to improve the overall technical service function and enhance company service expertise and know-how
• Develop and present at key industry technical and commercial meetings.
• Serve as a liaison between company and universities working on industry issues.
• Work with our internal regulatory department on field and product issues.
• Work with marketing on technical information and the development of support material for Zoetis products used in the poultry industry.
• Contribute expertise to the research and development group for future new product development and implementation into the poultry industry.
• Participate and provide technical input to Sales & Service management team meetings.
• Assist in cross training of technical service team and service representatives in the following areas: Trouble shoot customer site problems, Customer Service training, Assistance and leadership for new customer qualification, training and installation, Effective market feedback, collaboration and assistance in data development with internal groups and third party customer suppliers, Handle customer complaints and resolution, New trials and introduction, Customer seminars and organizational support

Skills

Poultry expertise

Communication skills

Team collaboration

Training delivery

Education

DVM degree

MAM or equivalent

Job description

Arkansas

This position is the primary veterinary support of Zoetis poultry products and services to the broiler industry in the United States. This position has key face-to-face interaction with customers (internally and externally) in communicating the technical and economic rationale of vaccination, vaccination programming, and other services provided by the company. As a key team member of a sales and technical organization, this position trains and maximizes our field force’s knowledge of vaccines, poultry health programs, food safety programs, and poultry production.

POSITION RESPONSIBILITIES

• Troubleshoot and provide solutions to commercial producers on flock health/management issues
• Advise customers in designing flock health and vaccination programs to accommodate their needs
• Responsible for technical planning and execution of customer trials within budgeted expense levels.
• Assist in the development of a long term technical strategy for current and future growth of new and existing products.
• Work with cross functional teams to develop and implement account strategies.
• Provide effective market feedback to initiate efforts from internal groups to improve the overall technical service function and enhance company service expertise and know-how
• Develop and present at key industry technical and commercial meetings.
• Serve as a liaison between company and universities working on industry issues.
• Work with our internal regulatory department on field and product issues.
• Work with marketing on technical information and the development of support material for Zoetis products used in the poultry industry.
• Contribute expertise to the research and development group for future new product development and implementation into the poultry industry.
• Participate and provide technical input to Sales & Service management team meetings.
• Assist in cross training of technical service team and service representatives in the following areas:
  • Troubleshoot customer site problems as needed
  • Customer Service training
  • Assistance and leadership for new customer qualification, training and installation
  • Effective market feedback, collaboration and assistance in data development with internal groups and third party customer suppliers
  • Handle customer complaints and resolution
  • New trials and introduction
  • Customer seminars and organizational support

EDUCATION AND EXPERIENCE

• DVM and MAM or equivalent qualification acquired through formal training or through work experience demonstrated.
• Work experience of ten or more years in the poultry industry and familiarity with US and Canada broiler companies.
• Proven success at managing and working in a team environment.
• Demonstrated ability to function independently and in multiple group setting

TECHNICAL SKILLS REQUIREMENTS

• Knowledge of conventional and antibiotic-free commercial poultry production systems as it relates to vaccination programs, medicated feed additives, direct fed microbials, enzymes and associated poultry nutrition.

PHYSICAL POSITION REQUIREMENTS

• Ability to travel >50% primarily in the U.S
• Operate in both fields working environment and usual office working conditions.

The position is located in Northwest Arkansas Full time Regular Colleague

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at [e-mail] to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

At Zoetis, our purpose is to nurture our world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.