Senior Technical Services Representative

Brenntag; Midland (TX); Presencial; USD 80.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Car stipend

Bonus potential

Profit sharing

Healthcare

Descripción de la vacante

Coastal Chemical Company, a leading supplier to oil, gas, refinery, and petrochemical sectors, seeks a Technical Service Engineer. You will support the sales team with technical expertise and field coverage. Remote/home-based work is possible, with 50+% travel to West Texas; candidates must reside in West Texas.

You will train clients, propose product/process improvements, and assist in developing new products to prevent issues. Strong communication and MS Office skills are essential.

Formación

• Bachelor (Master) Degree in Chemical Engineering preferred.
• Minimum 4+ years’ experience in the oil and gas industry.
• Strong technical background and support experience.
• Excellent verbal and written communication skills across multiple business groups.

Responsabilidades

• Assist in surveys and field support during project requests.
• Provide analytical support and process recommendations to increase sales.
• Deliver informational training seminars to clients on chemical products.
• Develop recommendations and optimization options for customers and sales team.
• Research and development of new products to minimize future issues.
• Educate and train the sales team on all chemical products sold.

Conocimientos

Technical support

Communication

Microsoft Office 365

Organizational skills

Educación

Bachelor's (Master) Degree in Chemical Engineering

Herramientas

Microsoft Office 365

Descripción del empleo

Job Summary:

Coastal Chemical Company is a highly ranked chemicals provider to the oil, gas, refinery, and petrochemical industries. The overall responsibility of a Technical Service Engineer is to provide technical support to the sales team as part of Coastal Chemical’s "Value Added" Program (provide superior customer service and product quality to clients). Technical Service Engineers interact daily with clients and the sales team by phone, email, or personal site visits. When not working from a home-based office, 50+ % travel is anticipated to cover the West Texas sales territory. Must reside in West Texas.

Your Role & Responsibilities

Job Summary

Coastal Chemical Company is a highly ranked chemicals provider to the oil, gas, refinery, and petrochemical industries. The overall responsibility of a Technical Service Engineer is to provide technical support to the sales team as part of Coastal Chemical’s "Value Added" Program (provide superior customer service and product quality to clients). Technical Service Engineers interact daily with clients and the sales team by phone, email, or personal site visits. When not working from a home-based office, 50+ % travel is anticipated to cover the West Texas sales territory. Must reside in West Texas.

Job Description

KEY RESPONSIBILTIES IN PROVIDING TECHNICAL VALUE TO CLIENTS AND THE SALES TEAM

• Assist in surveys and field support during assigned project requests.
• Provide analytical support and process recommendations for products used in the production group resulting in increased sales on existing and new client accounts.
• Provide informational training seminars to clients regarding the chemical products sold to them, as well as address technical or operational issues arising from field challenges
• Develop recommendations and optimization options for customers and sales team.
• Research and development of new products to preclude or minimize future client technical and operational issues.
• Be a technical resource to educate and train the sales team on all chemical products sold.

YOUR PROFILE

Education and Experience

• Bachelor (Master) Degree in Chemical Engineering is preferred or related field
• Minimum 4+ Years’ Experience in the Oil and Gas Industry
• Strong Technical Background and Support Experience
• Organizational skills to multi-task and manage many requests and customers.
• Excellent Verbal and Written Communication Skills among various business groupings from shift operators to upper management.
• Proficient with Microsoft "Office 365" program applications.

OUR OFFER

We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.

• The position of Technical Service Engineer provides a competitive base salary with bonus potential, a car stipend program, opportunity for profit sharing, and a multi-faceted benefits package.
• Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
• Paid parental leave
• Education assistance program
• Employee assistance program
• Various healthcare plan options as well as 401(k)

Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant’s actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.

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