Senior Technical Services Representative

Coastal Chemical Co., LLC; Midland (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Brenntag is seeking a Technical Service Engineer to support the West Texas sales territory. You will interact daily with clients and the sales team, conducting site surveys, providing technical support, and offering training on chemical products to ensure quality and value.

Ideal candidates hold a degree in Chemical Engineering with 4+ years in oil and gas, strong communication skills, and the ability to travel 50%+ to cover the West Texas region.

Qualifications

• Bachelor (Master) degree in Chemical Engineering preferred or related field.
• Minimum 4+ years’ experience in the Oil and Gas Industry.
• Strong Technical Background and Support Experience.
• Excellent Verbal and Written Communication Skills among various business groupings.

Responsibilities

• Assist in surveys and field support during assigned project requests.
• Provide analytical support and process recommendations for products used in the production group resulting in increased sales.
• Provide informational training seminars to clients regarding the chemical products sold and address technical or operational issues from field challenges.
• Develop recommendations and optimization options for customers and sales team.
• Research and development of new products to preclude or minimize future client issues.
• Be a technical resource to educate and train the sales team on all chemical products sold.

Skills

Technical knowledge

Communication skills

Project coordination

Education

Bachelor's degree in Chemical Engineering

Tools

Microsoft Office 365

Job description

YOUR ROLE & RESPONSIBILITIES

Job Summary: Coastal Chemical Company is a highly ranked chemicals provider to the oil, gas, refinery, and petrochemical industries. The overall responsibility of a Technical Service Engineer is to provide technical support to the sales team as part of Coastal Chemical’s "Value Added" Program (provide superior customer service and product quality to clients). Technical Service Engineers interact daily with clients and the sales team by phone, email, or personal site visits. When not working from a home-based office, 50+ % travel is anticipated to cover the West Texas sales territory. Must reside in West Texas.

KEY RESPONSIBILITIES IN PROVIDING TECHNICAL VALUE TO CLIENTS AND THE SALES TEAM

• Assist in surveys and field support during assigned project requests.
• Provide analytical support and process recommendations for products used in the production group resulting in increased sales on existing and new client accounts.
• Provide informational training seminars to clients regarding the chemical products sold to them, as well as address technical or operational issues arising from field challenges.
• Develop recommendations and optimization options for customers and sales team.
• Research and development of new products to preclude or minimize future client technical and operational issues.
• Be a technical resource to educate and train the sales team on all chemical products sold.

YOUR PROFILE

• Bachelor (Master) Degree in Chemical Engineering is preferred or related field
• Minimum 4+ Years’ Experience in the Oil and Gas Industry
• Strong Technical Background and Support Experience
• Organizational skills to multi-task and manage many requests and customers.
• Excellent Verbal and Written Communication Skills among various business groupings from shift operators to upper management.
• Proficient with Microsoft "Office 365" program applications.

OUR OFFER

• We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
• The position of Technical Service Engineer provides a competitive base salary with bonus potential, a car stipend program, opportunity for profit sharing, and a multi-faceted benefits package.
• Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
• Paid parental leave
• Education assistance program
• Employee assistance program
• Various healthcare plan options as well as 401(k)

EEO & E-VERIFY STATEMENTS

Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant’s actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.

Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to https://www.e-verify.gov/employees or view the poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf.

ABOUT BRENNTAG

Brenntag TA Team Brenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety. Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution. As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company’s mission for collective success, by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future. For more information, please visit www.brenntag.com