Senior Technical Program Manager - Tech Strategy & Delivery

MX Technologies, Inc.; Lehi (UT); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Company meals

Onsite massage

Golf simulator

Meditation room

Job summary

MX Technologies, Inc. in Lehi, Utah, is seeking a Senior Program Manager to drive alignment across engineering and product, lead a portfolio with strategic impact, and coordinate resources, timelines, and outcomes.

You will manage a team of program managers, develop long- and short-term goals, mitigate risks, and communicate status while enabling faster, data-driven decision making in a hybrid work environment with travel expectations.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 15+ years of experience in portfolio and program management, preferred.
• 8+ years experience managing a direct team, preferred.
• Experience planning and managing large-scale portfolios.
• Experience managing implementations from start to finish.
• Exhibit strong portfolio and program management skills encompassing strategic planning, resource and financial planning, risk mitigation, personnel management, and executive support, all with meticulous attention to detail.

Responsibilities

• Manage a team of Technical Program Managers to ensure alignment of standards, communication and delivery against goals.
• Collaborate with Development, Product Management, Product Marketing, Program Management, Automation, and Engineers to create and update various technical support documents: These include general overviews, architectural diagrams, user guides, integration guides, developer guides, and platform documentation.
• Collect and analyze technical and product information from diverse sources to document changes and new product functionalities.
• Create and maintain resources that go beyond traditional documentation, such as online videos, demos, knowledge transfers, and guided tours.
• Write, format, edit, review, and proofread procedural and technical content for both technical and non-technical users.
• Develop documentation standards and templates, maintaining an organized library of application documentation for internal and external use.
• Publish and manage templates for written documentation to streamline content creation processes.
• Gather and incorporate customer feedback on documentation to enhance its usability.
• Include use case and functional data within user documentation to provide comprehensive support.

Skills

Portfolio management

Program management

Leadership

Documentation

Cross-functional collaboration

Risk management

Education

Bachelor’s degree or equivalent

Tools

Program management tools

Job description

MX Technologies, Inc. in Lehi, Utah, is seeking a Senior Program Manager to drive alignment across engineering and product, lead a portfolio with strategic impact, and coordinate resources, timelines, and outcomes.

You will manage a team of program managers, develop long- and short-term goals, mitigate risks, and communicate status while enabling faster, data-driven decision making in a hybrid work environment with travel expectations.