Senior Technical Program Manager, Systems & Delivery

Dnb; Jacksonville (FL); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave up to 16 weeks

Education assistance and training

Do Good program: volunteer days &

Competitive 401k with company matching

Health & wellness benefits

Medical, dental & vision insurance

Job summary

Dun & Bradstreet is seeking a Technical Program Manager (Systems) to lead and govern complex programs spanning multiple projects and geographies. You will define program strategy, drive execution, and report on ROI, risks, and value realization.

You will partner with senior stakeholders and technical teams to ensure integrated delivery using Agile, Hybrid, or Waterfall methods, manage budgets, and oversee governance boards and program reviews.

Qualifications

• Bachelor's degree in Computer Science, IT or Business, or related discipline with technical experience.
• Minimum 12 years leading end-to-end program delivery across multiple initiatives.
• Experience coordinating cross-functional teams across geographies.

Responsibilities

• Establish program governance frameworks, KPIs, and metrics aligned to business outcomes.
• Drive prioritization and sequencing of initiatives across the portfolio.
• Oversee delivery of multiple interdependent projects within the program.
• Proactively manage program-level risks, issues, and escalation frameworks.
• Coordinate cross-functional teams and report to senior stakeholders.
• Lead steering committees, governance boards, and program reviews.
• Manage budgets, forecasts, and resource planning.
• Report on ROI, value realization, and risk reduction outcomes.

Skills

Program governance

Cross-functional leadership

Agile / Hybrid / Waterfall

Executive reporting

Portfolio management

Risk management

Stakeholder management

Jira

Confluence

ServiceNow

Education

Bachelor's degree (CS/IT/Business)

Tools

Jira

Confluence

ServiceNow

Portfolio tools

Job description

Dun & Bradstreet is seeking a Technical Program Manager (Systems) to lead and govern complex programs spanning multiple projects and geographies. You will define program strategy, drive execution, and report on ROI, risks, and value realization.

You will partner with senior stakeholders and technical teams to ensure integrated delivery using Agile, Hybrid, or Waterfall methods, manage budgets, and oversee governance boards and program reviews.