Company Overview
Remitly provides cross‑border remittance services for immigrants worldwide.
Role Overview
Senior Technical Program Manager, Localization – Spanish – responsible for end‑to‑end Spanish experience across product and marketing, building AI‑powered localization workflows, designing experiments, and ensuring cultural resonance. This is a hybrid role requiring at least three days a week from the Seattle, WA HQ.
Responsibilities
- Own the Spanish experience across product and marketing, tailoring strategy to regional Spanish‑speaking markets.
- Design and run structured experiments, such as testing terminology and messaging variations tied to conversion outcomes.
- Build the feedback loop from conversion and customer data back into localized copy and design that process as a repeatable framework.
- Develop and continuously improve AI‑powered localization and content workflows for Spanish, from prompt design to feedback loops that raise output quality.
- Partner with cultural experts and run user testing to validate content resonance.
- Manage localization vendor relationships and budget.
- Collaborate with engineering and design to catch internationalization issues early.
- Drive tooling strategy and automation to support scalable localization pipelines.
- Maintain terminology and style guides for human and AI content.
Qualifications
- Native‑level fluency in Spanish with knowledge of regional variation across Latin American markets.
- 6+ years in localization program management, including tech stack management.
- 3+ years working directly on client‑side product or marketing localization.
- Working knowledge of internationalization standards and experience resolving localizability issues.
- Experience building, fine‑tuning, or optimizing AI‑powered localization or content workflows (prompt design, model evaluation frameworks, feedback loops).
- Proven ability to use customer and conversion data to inform localization strategy, including designing or interpreting A/B tests.
- High proficiency with translation management systems (TMS) and the broader localization tech stack.
- Track record of designing processes that scale beyond a single project or language.
- Strong stakeholder management across concurrent, cross‑functional programs.
Compensation
Starting base salary range: $136,000–$170,000. Equity is part of total compensation.
Benefits
- Flexible paid time off
- Health, dental and vision insurance + 401(k) with company matching
- Paid parental, medical, military and family care leave
- Mental health & family forming benefits
- Employee Stock Purchase Plan (ESPP)
- Continuing education
Equal Opportunity & E‑Verify
Remitly is an equal opportunity employer and an E‑Verify employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.