Senior Technical Program Manager, IT Experience Engineering

The available sources do not contain information about the company name for rounx.com.; United States; Hybrid; USD 150,000 - 227,000; Full time

Job summary

Salesforce is seeking a Senior Technical Program Manager to lead IT Experience Engineering programs. You will manage large-scale, cross-functional initiatives spanning endpoint engineering, productivity platforms, ITSM, and AI-powered workforce solutions.

The ideal candidate has 7+ years in TPM roles in a matrixed environment, with experience in hybrid delivery (Waterfall & Agile), and PMP/Agile certifications.

Qualifications

• 7+ years of technical program management in a matrixed environment.
• At least 3 years in hybrid (Waterfall & Agile) delivery.
• Familiar with Scrum, Kanban, or SAFe.

Responsibilities

• Lead large-scale cross-functional programs in IT Experience Engineering.
• Oversee program lifecycles and coordinate with product management, engineering, stakeholders.
• Ensure alignment on goals, risks, and deliverables.
• Drive decision-making, manage dependencies, and governance.
• Foster continuous improvement across teams.

Skills

Leadership

Communication

Problem-solving

Job description

Salesforce is seeking a Senior Technical Program Manager to lead programs within the IT Experience Engineering sub-pillar. The role involves managing large-scale, cross-functional initiatives across areas such as endpoint engineering, enterprise productivity platforms, IT Service Management, AI-powered workforce solutions, and digital workplace technologies. The ideal candidate will oversee program lifecycles, coordinate with product management, engineering, and stakeholders, and ensure alignment on goals, risks, and deliverables. They will drive decision-making, manage dependencies, and maintain governance standards while fostering continuous improvement.

The candidate must have 7+ years of technical program management experience in a matrixed environment, with at least 3 years in hybrid (Waterfall & Agile) delivery models and exposure to agile frameworks like Scrum, Kanban, or SAFe. PMP and Agile certifications are required, along with prior experience in IT Experience Engineering. Strong leadership, communication, and problem-solving skills are essential, as well as the ability to work in fast-paced, dynamic environments. The position offers a base salary range of $150,100–$227,000 annually, with higher ranges in select cities.