Senior Technical Program Manager: Enterprise SaaS Delivery

redwoodsoftware

United States

Remote

USD 140,000 - 190,000

Full time

14 days+

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Job summary

Redwood Software is seeking a senior Technical Program Manager to coordinate delivery across a product area, turning roadmap commitments into reliable, enterprise-ready releases. You will work across product, engineering, platform, support, and go-to-market teams to ensure visibility, manage dependencies, and drive release readiness.

You will track milestones, develop recovery plans, configure Jira dashboards, monitor defects, and communicate status to executives.

Qualifications

Experience managing complex software delivery across multiple teams in SaaS and on-prem environments.
Track record coordinating enterprise software releases; Agile or SAFe certification preferred.
Strong understanding of the software development lifecycle and deployment plans.

Responsibilities

Track roadmap milestones, delivery confidence, risks, dependencies, scope, sequencing, and capacity.
Develop recovery plans for at-risk programs and lead release-readiness reviews and go/no-go decisions.
Ensure launches meet technical, operational, and customer-enablement needs; monitor defects and health.
Configure Jira workflows/dashboards, maintain delivery tools, and provide executive risk reports.
Coordinate stakeholder communications and align delivery metrics with engineering leaders.
Identify bottlenecks and improve delivery practices with measurable outcomes; leverage AI for reporting.