Senior Technical Program Manager — Cross‑Team Delivery

Sony Interactive Entertainment

Madison (WI)

On-site

USD 160,000 - 239,000

Full time

7 days ago

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Job summary

Sony Interactive Entertainment in Madison, WI seeks a Senior Technical Program Manager to lead complex software programs across Commerce Services and Client Experiences within the PlayStation ecosystem. You will partner with engineering, product, design, and quality teams to deliver reliable, scalable services and customer experiences that connect players with digital content.

You will bring clarity to evolving requirements, build actionable delivery plans, and coordinate execution across

Qualifications

6+ years of technical program or project management delivering software products or online services.
Experience leading programs across multiple engineering teams with dependency management and releases.
Strong understanding of the software development lifecycle, including requirements, planning, development, testing, and deployment.
Technical understanding of APIs and distributed services with client‑server integration.
Experience partnering with product and engineering to clarify ambiguous requirements and manage scope.
Practical experience with Agile methodologies and tools such as Jira and Confluence.
Excellent written and verbal communication and the ability to influence without direct authority.

Responsibilities

Own end-to-end delivery of complex technical programs across multiple engineering teams.
Partner with engineering leads, product, and design to clarify requirements and translate them into a sequenced delivery plan.
Build and maintain delivery plans with milestones, owners, and dependencies.
Drive cross-team planning and alignment and facilitate decision sessions.
Manage dependencies across client experiences, backend services, and platforms.
Identify delivery risks early and develop mitigation and recovery options.
Resolve competing priorities and manage tradeoffs across scope, timing, and quality.
Coordinate integration testing, issue prioritization, and launch readiness.
Communicate progress, risks, and business impact to stakeholders with clear options.
Introduce process improvements and measure their effectiveness.