Senior Technical Program Manager, Commerce & Experiences

Sony Interactive Entertainment; Madison (WI); Hybrid; USD 160,000 - 239,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Paid time off

Job summary

Sony Interactive Entertainment seeks a Senior Technical Program Manager in Madison, WI to lead complex software programs across Commerce Services and Client Experiences. You will collaborate with engineering, product, design, and quality teams to deliver reliable, scalable services and seamless player experiences.

You will translate evolving requirements into actionable delivery plans, balance competing priorities, and drive cross-team execution while maintaining a focus on customer impact and

Qualifications

• 6+ years of technical program or project management experience delivering software products.
• Experience leading programs across multiple engineering teams, including managing dependencies and coordinating releases.
• Strong understanding of the software development lifecycle with hands-on requirements planning, testing, and deployment.

Responsibilities

• Own end-to-end delivery of complex technical programs across multiple engineering teams, driving alignment on outcomes, scope, milestones, dependencies, and launch readiness.
• Partner with engineering leads, product, and design to clarify requirements, drive technical alignment, surface risks, and translate requirements into a sequenced delivery plan.
• Build and maintain delivery plans with milestones, owners, and dependencies, accounting for team capacity and sequencing.
• Drive cross-team planning and alignment, facilitating discussions and working sessions to make decisions and maintain progress.
• Manage dependencies across client experiences, backend services, and supporting platforms, ensuring clear handoffs and integration points.
• Identify delivery risks early, drive mitigation and recovery plans, and present options with recommendations.
• Collaborate with product and engineering to resolve competing priorities and trade-offs across scope, timing, and quality.
• Coordinate with engineering, quality, and release partners to support integration testing and launch readiness.
• Communicate program progress, risks, and business impact clearly to stakeholders with actionable options and recommendations.
• Improve execution by introducing practical process/tool changes and measuring their effectiveness.

Skills

APIs

Distributed services

Client-server integration

Agile methodologies

Education

Bachelor’s degree in Computer Science, Engineering, or related technical field

Tools

Jira

Confluence

Job description

Sony Interactive Entertainment seeks a Senior Technical Program Manager in Madison, WI to lead complex software programs across Commerce Services and Client Experiences. You will collaborate with engineering, product, design, and quality teams to deliver reliable, scalable services and seamless player experiences.

You will translate evolving requirements into actionable delivery plans, balance competing priorities, and drive cross-team execution while maintaining a focus on customer impact and