Senior Tech Program Manager, Commerce & Client Experiences

Sony Playstation; Madison (WI); On-site; USD 160,000 - 239,000; Full time

Job summary

Sony Interactive Entertainment is seeking a Senior Technical Program Manager in Madison, WI to lead the delivery of complex software programs across Commerce Services & Client Experiences. You will coordinate across engineering, product, design, and quality teams to deliver reliable, scalable services and engaging user experiences.

You will clarify evolving requirements, build actionable delivery plans, and manage dependencies, ensuring on-time releases while balancing scope, timing, and

Qualifications

• 6+ years of technical program or project management experience delivering software products, online services, or consumer-facing experiences.
• Strong understanding of the software development lifecycle and experience supporting requirements definition, planning, development, testing, and deployment.

Responsibilities

• Own end-to-end delivery of complex technical programs across multiple engineering teams, driving alignment on outcomes, scope, milestones, dependencies, and launch readiness.
• Partner with engineering leads, product, and design to clarify requirements, drive technical alignment, surface integration and operational risks, and translate requirements into a sequenced delivery plan.
• Build and maintain delivery plans with clear milestones, owners, and dependencies, accounting for team capacity and sequencing.
• Drive cross-team planning and alignment, facilitating discussions and sessions to make decisions and maintain progress.
• Coordinate with engineering, quality, and release partners to support integration testing and launch readiness.
• Communicate program progress, risks, and business impact clearly to technical partners and stakeholders.

Skills

Technical program management

Cross-functional collaboration

Agile methodologies

API & distributed systems

Communication

Leadership without authority

Education

Bachelor’s degree in Computer Science, Engineering, or related technical field

Tools

Jira

Confluence

Job description

Sony Interactive Entertainment is seeking a Senior Technical Program Manager in Madison, WI to lead the delivery of complex software programs across Commerce Services & Client Experiences. You will coordinate across engineering, product, design, and quality teams to deliver reliable, scalable services and engaging user experiences.

You will clarify evolving requirements, build actionable delivery plans, and manage dependencies, ensuring on-time releases while balancing scope, timing, and