Senior Technical Program Manager: Cross-Org Ops

Amazon; Seattle (WA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Technical Program Manager to own the technical operations across TORX pillars and partner orgs, defining roadmaps and planning mechanisms that keep multiple teams coherent and give leadership a clear view of progress, capacity, and risk. Day-to-day delivery is run by the engineering teams while you own the structure they run within.

You will own the technical planning for programs spanning GRX, SellerCS, and Seller Review, coordinate with external Fulfillment, SafeT, and

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years of working directly with engineering teams experience.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Own the technical planning for programs that span GRX, SellerCS, and Seller Review, and that reach into partner organizations including external Fulfillment, SafeT, and Customer Service — define what is on it, sequence it, and keep it current as strategy and capacity change by working with product managers in the organization.
• Own the core technical mechanisms of the program — planning cadences, dependency-mapping, intake, status/reporting, and operating reviews — and keep them working as the source of truth across teams.
• Own onboarding of new teams into TORX programs — establish the intake, dependency-mapping, and communication mechanisms a new team needs to plug into an in-flight program cleanly.
• Own technical operations for the program: the mechanisms and metrics that keep multiple teams and partner orgs coherent, surface risk early, and give leadership visibility.
• Map and steward dependencies across engineering and partner teams so the end-to-end plan is cohesive and changes in one pillar or partner org do not silently break another.
• Drive IMR (capacity/investment) planning inputs for the program — organize the data, surface trade-offs to leadership, and keep the roadmap aligned to funded capacity.
• Scope OE and KLO reduction opportunities across the program — identify redundant or excess effort, quantify the reduction, and put the work on the roadmap to close it.
• Read technical designs and plans with enough depth to hold engineering teams to a high standard — ask the right technical questions, identify risk in design choices, and know when to pull in Senior/Principal Engineers.
• Proactively identify risks and surface them with mitigation plans before they become roadblocks. Escalate with high judgment, without damaging relationships.
• Own technical program communication end to end: roadmap, status, metrics, narratives, and OP1/OP2 inputs. Present clearly to Directors and VPs.
• Streamline, simplify, and where appropriate eliminate excess process — increasing the productivity of the teams you work with.
• Participate in hiring and mentor other technical program managers.

Skills

Technical program management

Engineering collaboration

Software development

Cross-functional coordination

Release planning

Job description

Amazon is seeking a Technical Program Manager to own the technical operations across TORX pillars and partner orgs, defining roadmaps and planning mechanisms that keep multiple teams coherent and give leadership a clear view of progress, capacity, and risk. Day-to-day delivery is run by the engineering teams while you own the structure they run within.

You will own the technical planning for programs spanning GRX, SellerCS, and Seller Review, coordinate with external Fulfillment, SafeT, and