Senior Technical Product Operations Lead (Remote)

itD Tech; Edison (NJ); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid holidays

Job summary

itD is seeking a Technical Product Operations Specialist IV to drive program execution and data-driven decision-making across multiple products and platforms. The ideal candidate brings deep experience in technical product operations, program management, SQL analytics, AI-assisted workflows, and data visualization.

Location: Remote US; hybrid opportunities available in NYC, Menlo Park, DC, or Seattle. We offer comprehensive benefits and acknowledge the need for direct W2 candidates without

Qualifications

• 8+ years of relevant experience in consulting, strategy, operations, technical product operations, or program management.
• Advanced proficiency in SQL, including CTEs, window functions, joins, aggregations, and data transformations.
• Experience using AI agents and AI-assisted workflows to accelerate analysis, automate tasks, or improve productivity.
• Expert-level proficiency with Google Workspace, particularly Google Sheets, including complex formulas, pivot tables, detailed documentation, and automated workflows.
• Proven experience managing multiple workstreams simultaneously with a high degree of independence.
• Strong analytical and critical-thinking skills with the ability to use data to identify, anticipate, and resolve problems.
• Demonstrated ability to work independently, take initiative, and drive programs forward with limited supervision.
• Strong organizational, time-management, and cross-functional communication skills.
• Ability to quickly learn and adapt to new tools, technologies, and technical requirements.

Responsibilities

• Drive program execution across multiple products and platforms, including launching 0-to-1 initiatives, accelerating delivery, and improving product outcomes through technical and programmatic solutions.
• Write and optimize advanced SQL queries using CTEs, window functions, joins, aggregations, and data transformations to analyze product data and identify actionable trends and insights.
• Build and maintain dashboards, reports, and data visualizations to communicate findings effectively and support real-time business decision-making.
• Leverage AI agents and AI-assisted workflows to accelerate data analysis, automate repetitive processes, and prototype solutions that improve operational efficiency.
• Identify and mitigate program risks by using data and critical thinking to anticipate roadblocks, develop mitigation plans, and drive issues toward resolution.
• Collaborate with product, engineering, legal, and cross-functional stakeholders to define requirements, strengthen execution, and deliver program objectives.
• Manage multiple concurrent workstreams independently while maintaining strong organization, documentation, communication, and execution standards.

Skills

SQL

AI agents

Multiple workstreams

Google Workspace

Analytical thinking

Independent worker

Time management

Cross-functional collaboration

Education

Bachelor's degree

Tools

Tableau

Looker

VS Code

Job description

itD is seeking a Technical Product Operations Specialist IV to drive program execution and data-driven decision-making across multiple products and platforms. The ideal candidate brings deep experience in technical product operations, program management, SQL analytics, AI-assisted workflows, and data visualization.

Location: Remote US; hybrid opportunities available in NYC, Menlo Park, DC, or Seattle. We offer comprehensive benefits and acknowledge the need for direct W2 candidates without