Senior Technical Hardware Program Manager, Leo Customer Terminal Industrial Design

Amazon; Redmond (WA); On-site; USD 149,000 - 201,000; Full time

Job summary

Amazon seeks a Senior Technical Hardware Program Manager for Leo Customer Terminal Industrial Design in Redmond, WA to coordinate hardware product development and drive operational excellence.

You will work with PD/EE, design and research teams, ensuring deliverables meet schedule, coordinating usability testing, prototypes, and lessons learned across packaging, UX, and marketing. Export rules apply.

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years working with engineering teams.
• Experience managing cross-functional programs and release schedules.
• PM tools experience (Jira, Confluence, Airtable).
• Budget management and financial acumen.
• Experience with design/research teams in product development.
• Strong planning, scheduling, and communications.
• Bachelor’s in engineering, CS, or equivalent.

Responsibilities

• Maintain hardware design deliverable schedule and roadmap.
• Manage operational budgets, vendor relationships, and financial reconciliations.
• Lead design and research operations, including roadmaps and backlogs.
• Work with leadership on prioritization, goal-tracking, and resource planning.
• Drive review cadences, status updates, and timely delivery across lifecycles.
• Document and optimize frameworks and best practices for design/research teams.
• Facilitate knowledge sharing across design teams and stakeholders.
• Create onboarding and standards for new design hires.
• Escalate issues, balance business needs with user experience constraints.
• Drive cross-functional collaboration between design, business, and tech teams.

Skills

Cross-functional collaboration

Budget management

Resource planning

Program delivery

Communication skills

Leadership

Education

Bachelor's degree in engineering or CS

Tools

Jira

Confluence

Airtable

Job description

Senior Technical Hardware Program Manager, Leo Customer Terminal Industrial Design

Job ID: 10443920 | Amazon Kuiper Manufacturing Enterprises LLC

Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. We are looking for a talented and detail oriented Program Manager to help bring our products to the world. The Technical Hardware Program Manager will be the operational backbone of design and research teams, driving operational excellence, process improvement, and team enablement across design/research functions. You will work closely with cross-functional teams to streamline workflows, optimize how we work, and ensure adherence to best practices. The Technical Hardware Program Manager will work closely with the hardware development and and various partner teams to drive key aspects of product definition, execution, usability testing and distribution of design deliverables. You must be responsive, flexible and able to succeed within an open collaborative peer environment. Working within the Hardware Design team, the Technical Hardware Program Manager will be responsible for coordinating execution of the Leo hardware Product Development Process across multiple hardware design programs. The Technical Hardware Program Manager will work with the PD/EE teams, Product Managers , Creative partner teams (packaging, UX, marketing) to ensure requirements are clear and necessary process steps are planned and deliverables meet target schedules. In addition, you will provide support and coordination within the Industrial Design team to facilitate usability testing, distribution and tracking of prototypes, coordination of meetings, documentation of “lessons learned” during project developments.

Export Control Requirement

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities

• Maintain Hardware design deliverable schedule and roadmap
• Manage operational budgets, vendor relationships, and financial reconciliations for the design and research teams
• Lead design and research operations, including roadmaps, backlogs, and intake processes
• Work closely with design and research leadership on prioritization, goal-tracking, and resource planning
• Drive review cadences, status updates, and timely delivery across product development lifecycles
• Document and optimize frameworks, standard processes, and best practices for the design and research teams
• Drive effectiveness in design team rituals through measurement and documentation
• Facilitate knowledge sharing and collaboration across various design teams (ID, UX, packaging and marketing)
• Create seamless onboarding experiences and team-wide standards for new design hires
• Identify opportunities for training and support resources to enhance the team's capabilities
• Facilitate cross-functional collaboration between design, business, and technology teams
• Provide regular updates and communicate effectively with key stakeholders
• Escalate issues, anticipate trade-offs, and balance business needs with customer experience constraints
• Maximize business benefit while delivering exceptional user experiences

About the team

The Amazon Leo Hardware Design team is a collaborative, multi-disciplinary organization of designers, engineers, product managers, and program managers working together to bring the product vision to life. We enjoy what we do, have big ideas, and tackle complex problems by taking risks that drive global solutions. In every work stream, we immerse ourselves in insights, and invent on behalf of our customers. We brainstorm scenarios they will benefit from and solutions to pain points—crafting innovative products that aim to connect the physical and digital customer journey.

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Bachelor's degree in engineering, computer science or equivalent
• Experience with project management tools (e.g., Jira, Confluence, Airtable)
• Experience working with design and research teams in a product development environment
• Financial acumen and budget management capabilities (experience managing budgets and vendors)
• Experience with resource planning and program delivery
• Experience working with project playbooks, building schedules, managing issues/risks, and establishing communication plans

Preferred Qualifications

• Experience collaborating or working directly with Hardware Design teams
• Mechanical Engineering background
• Must have the ability to effectively participate in design reviews and make technical decisions
• Background in high-volume consumer electronics
• Excellent leadership skills
• Excellent communication skills
• Hands on experience with development using outside supplier teams
• 3+ years of experience delivering consumer electronics products
• Exceptional organizational skills
• Experience with design collaboration tools (e.g., Figma, Sketch)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Preferred Qualifications

• Experience collaborating or working directly with Hardware Design teams
• Mechanical Engineering background
• Must have the ability to effectively participate in design reviews and make technical decisions
• Background in high-volume consumer electronics
• Excellent leadership skills
• Excellent communication skills
• Hands on experience with development using outside supplier teams
• 3+ years of experience delivering consumer electronics products
• Exceptional organizational skills
• Experience with design collaboration tools (e.g., Figma, Sketch)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Redmond - 148,700.00 - 201,200.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.